Módems compatibles con CenturyLink

Wondering which modems will work with CenturyLink service?
 

The short answer is that modems from anywhere other than CenturyLink must have a certain configuration to work with our service. Learn more about third-party modems.
 

We wish we could provide a list of all modems that might work, but with thousands of brands and models, this isn't possible.
 

Find information below about the latest CenturyLink modems that will give you the best performance, plus details about all of our compatible modems, including older models.

What does compatible mean?

CenturyLink uses different modems that work with different speeds and internet technologies, like fiber or DSL. For a modem to work for your internet service, it must be compatible with both the connection type and the speed of your service.

A CenturyLink gateway, or all-in-one modem/router, connects you to our service and creates a personal WiFi network. The latest gateways that we provide with new service are shown here. When you order or upgrade internet service, the best gateway for your specific service will be selected based on the technology and speed of your internet plan.

CenturyLink modem look-up

All certified CenturyLink modems have been tested on our network to make sure they perform as expected and work at the specified speeds. You can use the drop-down below to see all CenturyLink-certified modems currently in use.

Cerrar

Halla el número de modelo en la etiqueta del módem

Chequea la calcomanía pegada en la parte posterior o inferior del módem para conocer el nombre y número de modelo.

Calcomanía adhesiva en módem tipo torre
Etiqueta del módem C4000
Cerrar

Recommended modems table


The models shown below are our newest modems, which are recommended for optimal internet performance. Más información >

 

  DSL
Velocidades Máximas de Descarga Probadas
Fibra
Velocidades Máximas de Descarga Probadas
   
Modelo ADSL ADSL2 VDSL GPON Puertos Servicios
Axon C4000BG N/A Conexión de pares de 40 Mbps  Conexión de pares de 140 Mbps  N/A

Gig Eth (5), Puerto host USB 2.4 GHz b/g/n, 5 GHz n/ac/ax, CBRAS
Axon C4000LG 7 Mbps 20 Mbps 100 Mbps N/A Gig Eth (5), Puerto host USB 2.4 GHz b/g/n, 5 GHz n/ac/ax, CBRAS
Axon C4000XG N/A N/A N/A 940 Mbps Gig Eth (5), Puerto host USB 2.4 GHz b/g/n, 5 GHz n/ac/ax, CBRAS
Axon C5500XK SmartNID N/A N/A N/A 940 Mbps GigE WAN, GigE LAN, USB3 SFP GPON
Zyxel C3000Z 7 Mbps 20 Mbps (conexión de pares de 40 Mbps) 100 Mbps (conexión de pares de 140 Mbps) 940 Mbps Gig Eth (4); Puerto Host USB Vectoring, 2.4 GHz b/g/n, 5 GHz n/ac, CBRAS
Zyxel C3510XZ N/A N/A N/A 940 Mbps Gig Eth (5), Puerto host USB 2.4 GHz b/g/n, 5 GHz n/ac/ax, CBRAS
Zyxel C4000BZ N/A Conexión de pares de 40 Mbps  Conexión de pares de 140 Mbps  N/A

Gig Eth (5), Puerto host USB 2.4 GHz b/g/n, 5 GHz n/ac/ax, CBRAS
Zyxel C4000LZ 7 Mbps 20 Mbps 100 Mbps N/A Gig Eth (5), Puerto host USB 2.4 GHz b/g/n, 5 GHz n/ac/ax, CBRAS

 

*Customer speed experiences will vary, particularly when accessing the internet wirelessly from different devices. Maximum download/upload speeds given are via a wired connection. Internet speeds are not guaranteed due to conditions outside of network control, including customer location, devices, equipment, and access over a wired or wireless connection; see centurylink.com/internetpolicy para más información.

Cerrar

Certified modems table


The models shown below are still being used by some of our customers and still supported by our technicians, but will be retired in the near future. Más información >

 

  DSL
Velocidades Máximas de Descarga Probadas
Fibra
Velocidades Máximas de Descarga Probadas
   
Modelo ADSL ADSL2 VDSL GPON Puertos Servicios
Actiontec C1000A 7 Mbps 20 Mbps 80 Mbps N/A Gig Eth (4); Puerto Host USB Vectoring, 2.4 GHz b/g/n
Actiontec C1900A 7 Mbps 20 Mbps (conexión de pares de 40 Mbps) 40 Mbps (conexión de 100 Mbps) 940 Mbps Gig Eth (4); Puerto Host USB Vectoring, 2.4 GHz b/g/n
Actiontec C2000A 7 Mbps 20 Mpbs (conexión de 40 Mbps) 40 Mbps (conexión de pares de 100 Mbps) 940 Mbps Gig Eth (4); Puerto Host USB Vectoring, 2.4 GHz b/g/n
Actiontec C2300A N/A Conexión de 25 Mbps 100 Mpbs (conexión de pares de 140 Mbps) 940 Mbps Gig Eth (4); Puerto Host USB Vectoring, 2.4 GHz b/g/n, 5 GHz n/ac, CBRAS
Actiontec C3000A 7 Mbps 20 Mbps (conexión de pares de 40 Mbps) 100 Mpbs (conexión de pares de 140 Mbps) 940 Mbps Gig Eth (4); Puerto Host USB Vectoring, 2.4 GHz b/g/n, 5 GHz n/ac
Actiontec PK5000 7 Mbps 20 Mbps N/A N/A Eth 100 Mbps (4) 2.4 GHz b/g
Actiontec PK5001A 7 Mbps 20 Mbps N/A N/A Eth 100 Mbps (4) 2.4 GHz b/g/n
Actiontec Q1000 7 Mbps 20 Mbps 40 Mbps N/A Gig Eth (4); Puerto Host USB Vectoring, 2.4 GHz b/g/n
Adtran C424G N/A N/A N/A 940 Mbps Gig Eth (4)   CenturyLink ON, 2.4 GHz b/g/n, 5 GHz n/ac
Calix C844G N/A N/A N/A 940 Mbps Gig Eth (4); Puerto Host USB CenturyLink ON, 2.4 GHz b/g/n, 5GHz n/ac
Technicolor C1100T 7 Mbps 20 Mbps 40 Mbps 940 Mbps Gig Eth (4); Puerto Host USB Vectoring, 2.4 GHz b/g/n, CBRAS
Technicolor C2000T 7 Mbps 20 Mbps (conexión de pares de 40 Mbps) 40 Mbps (conexión de pares de 100 Mbps) 940 Mbps Gig Eth (4); Puerto Host USB Vectoring, 2.4 GHz b/g/n
Technicolor C2100T 7 Mbps 20 Mbps (conexión de pares de 40 Mbps) 40 Mbps (conexión de pares de 100 Mbps) 940 Mbps Gig Eth (4); Puerto Host USB Vectoring, 2.4 GHz b/g/n, 5 GHz n/ac, CBRAS
Westell 7500 6 Mbps 10 Mbps  N/A N/A Eth (4) 2.4 GHz b/g
Zyxel C1000Z 7 Mbps 20 Mbps 40 Mbps N/A Gig Eth (4); Puerto Host USB Vectoring, 2.4 GHz b/g/n, CBRAS
Zyxel C1100Z 7 Mbps 20 Mbps 100 Mbps 940 Mbps Gig Eth (4); Puerto Host USB Vectoring, 2.4 GHz b/g/n, CBRAS
Zyxel C2100Z 7 Mbps 20 Mbps (conexión de pares de 40 Mbps) 40 Mbps (conexión de pares de 100 Mbps) 940 Mbps Gig Eth (4); Puerto Host USB Vectoring, 2.4 GHz b/g/n, 5 GHz n/ac, CBRAS
Zyxel FR1000Z N/A N/A N/A 500 Mbps Gig Eth (4); Puerto Host USB C 2.4 GHz b/g/n
Zyxel PK5000Z 7 Mbps 20 Mbps N/A N/A Eth 1000 Mbps (4) 2.4 GHz b/g
Zyxel PK5001Z 7 Mbps 20 Mbps N/A N/A Gig Eth (4); Puerto Host USB 2.4 GHz b/g/n
Zyxel Q1000Z 7 Mbps 20 Mbps 40 Mbps N/A Eth 100 Mbps (4) 2.4 GHz b/g/n

 

*Customer speed experiences will vary, particularly when accessing the internet wirelessly from different devices. Maximum download/upload speeds given are via a wired connection. Internet speeds are not guaranteed due to conditions outside of network control, including customer location, devices, equipment, and access over a wired or wireless connection; see centurylink.com/internetpolicy para más información.

¿No ves tu módem en la lista?

If your modem isn't in either of the drop-down lists or tables above, then it is likely a retired model o un non-CenturyLink modem.

CenturyLink modem and router FAQs

¿Tienes más preguntas sobre los módems de CenturyLink? Mira las preguntas y respuestas más comunes a continuación.

Para lograr un rendimiento óptimo, los modelos preferidos para el servicio de Internet DSL de CenturyLink son:

The compatible equipment that can be used with CenturyLink Fiber Internet includes:

If you feel you need a new modem because yours is several years old or not working well, our representatives can help you order a new one. Or, if you're ordering new service, you will be guided to purchase or lease the best CenturyLink modem for your service to get optimal performance.

Modem cost options

Arrendar $15 al mes Los modelos más nuevos incluyen WiFi Seguro * 
Comprar  $150 - $200 Incluye 12 meses de garantía para reparación o reemplazo

Tarifas sujetas a cambios. Es posible que se apliquen impuestos.
* With some exceptions.

Some customers can order a new modem online


Sign in to My CenturyLink, click on the Services tab in the top menu and look for a button to Upgrade Modem. If you don't see the button, you can llama o chatea and an agent will help you.

 

Ingresa para comenzar

My CenturyLink Services page showing button to upgrade modem

Modem cost options

Arrendar $15 al mes Los modelos más nuevos incluyen WiFi Seguro * 
Comprar  $150 - $200 Incluye 12 meses de garantía para reparación o reemplazo

Tarifas sujetas a cambios. Es posible que se apliquen impuestos.
* With some exceptions.

Obtendrás la mejor experiencia y rendimiento al usar equipos certificados por CenturyLink. Why? Our modems are tested and guaranteed to be optimized for maximum performance and easy setup. Our modems also come with free 24/7 tech support, whether you purchase or lease your modem from CenturyLink. If bringing your own modem is an option for your service, you will see a note during the online order process. However, not all modems are able to connect to CenturyLink internet service

Leer más sobre el uso de módems de terceros.

Certified means our modems have been tested on the CenturyLink network to ensure they are compatible with our internet technology and that they perform as expected. Our technical experts determine the modem's maximum speed and check IP compatibility. All CenturyLink-certified modems include 24/7 technical support and free McAfee security protection.

Si deseas utilizar otro módem con tu servicio actual, nuestros representantes pueden ayudarte a determinar la compatibilidad. If you are ordering new service, you will be guided to purchase or lease the best CenturyLink modem for your service to get optimal performance.

  • Una modem connects you to the provider network. The modem is what brings your internet connection to your home.
  • Una router transmits that internet connection to multiple devices in your home or business, either over Ethernet connection or over WiFi. The router also allows your devices to share information with each other.
  • Una gateway combines the modem and router into one device. Most* CenturyLink "modems" (as we often call them for shorthand) are actually 2-in-1 gateways.

    *
    La SmartNID for fiber service is not a gateway, as it does not provide wireless service.


The bottom line: Since most internet users today use the term modem, we tend to use this term on our Support Center. We may call it a router when talking about WiFi. If you contact tech support, agents will often refer to it as a gateway, its official name.

Modem Recycling

Send in your old CenturyLink modem and we'll recycle it at no cost!

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