Using your C3000 modem

Learn about using your C3000A or C3000Z modem/router, including features and specs, popular modem settings y solución de problemas. You can also watch a video about controling WiFi on your C3000.

Módem CenturyLink recomendado

Note: The Actiontec C3000A is being phased out of use. The Zyxel C3000Z is still one of our recommended módems más nuevos.

Modem setup instructions

Features & specifications

Compatible con WiFi:

2.4 GHz: 802.11 b/g/n
5 GHz: 802.11 ac (WiFi 5)

The Actiontec C3000A and Zyxel C3000Z gateway modems are tested and certified to run at these speeds^* on the CenturyLink^® High-Speed Internet network:

Technology Type	Tested speed
ADSL	hasta 7 Mbps
ADSL2+	up to 20 Mbps (40 Mbps pair bond)
VDSL	up to 100 (140 Mbps pair bond)
Fibra	hasta 940 Mbps

^*Customer speed experiences will vary, particularly when accessing the internet wirelessly from different devices. Maximum download/upload speeds given are via a wired connection. Internet speeds are not guaranteed due to conditions outside of network control, including customer location, devices, equipment, and access over a wired or wireless connection; see centurylink.com/internetpolicy para más información.

Zyxel C3000Z info sheet (PDF)

Top modem settings and tasks

Learn how to manage your internet and WiFi network using your modem. Below are some of our most popular topics. You can also visit the modem settings guide for a complete overview of settings and options.

How to read the modem lights

Conecta dispositivos a tu red WiFi

2.4 vs. 5 GHz wireless frequencies

Connect using WPS

Manual WAN setup (advanced)

Learn how to access your modem settings and how you can use them to manage your network.

Modem Settings Guide

Consejos para solucionar problemas con el módem

¿Sabías que? If your internet connection is spotty or slow, the best place to start is to reiniciar tu módem.
¿Sigue sin funcionar bien? Check to see if your modem firmware is up to date.

Download C3000A firmware

Download C3000Z firmware

Consejo: si el enlace del firmware no funciona, intenta con otro navegador (Se sabe que Chrome tiene problemas con este tipo de enlace). De lo contrario, haz clic con el botón derecho en el enlace, selecciona "copiar la dirección del enlace" y luego pega el enlace en una nueva pestaña del navegador.

Video: How to control your C3000 wireless settings

The best way to contact customer service is to text your question to 888-320-3452 on your mobile device*

*Msg. and data rates apply. Msg. frequency varies. Text HELP for help. Log into account to update communication preferences or reply STOP to opt out. Automated Bot used to route requests. Ver Política de Privacidad y Términos y Condiciones.