Asistencia de Cuenta

Planes de internet prepagado

El servicio de Internet prepagado de CenturyLink es un plan conveniente que te ofrece la simpleza de un precio mensual, sin contratos a largo plazo y sin necesidad de verificación de crédito ni depósito.


Change or cancel an appointment

Videos de asistencia sobre cuentas y facturación

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Frequently asked questions about account support

Some customers can cancelar by signing in to My CenturyLink and finding the green "Disconnect Service" button on the Home screen. Todos los demás clientes, contáctanos para cancelar.

Puedes find your account number on your bill, on My CenturyLink, and in the welcome letter or order confirmation we sent you when you ordered service.

If your account has been suspended for non-payment, there are two ways to pay and get your service restored: pay online or by automated phone system. If you're unable to pay your bill in full, you can make payment arrangements.

Puedes muda tu servicio CenturyLink a una nueva dirección para activar el servicio en tu nueva casa antes de desconectar el servicio en tu antigua casa. Start the process online by ingresar a My CenturyLink, or chat with an agent to schedule your move.

Usa Mis Citas to view, reschedule, or cancel a tech appointment. If you think you need a technician but don't have an appointment, start with our Solucionador de Problemas to check for problems with your service, troubleshoot issues, and set up a repair appointment if needed.

Financial assistance is available for income-qualified households for phone and internet service.

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