Puedes ver tus facturas mensuales actuales o pasadas, pagar tu factura y gestionar AutoPay u otras preferencias de pago on the My CenturyLink website o in the app.
Ingresa a My CenturyLink. Your homepage is customized for your account, so what you see will depend on the type of account and settings you have.
You'll see billing information in the first section on the home page.
Customers who do not have a Prepaid account and are not enrolled in AutoPay can click on the button to Make Payment, as shown above. Click below to see the next steps for making a payment on this type of account. If you want to see your bill details, click the link to View Bill.
After you click the Make Payment button on the home page, you'll see the page to enter your payment details.
Fee notice: If you want to use a debit or credit card for a one-time payment, there is an additional $2.50 fee. To avoid the fee, pay with a bank account or enroll in AutoPay para pagar con tarjeta de crédito/débito sin cargos adicionales.
Una vez que hayas ingresado toda tu información de pago, haz clic en la casilla de verificación junto a "Guardar este método de pago" para almacenar la información de manera segura y no tener que volver a ingresarla la próxima vez.
Cuando hayas realizado el pago, verás un mensaje de confirmación con toda la información relevante. Además, recibirás un email con un recibo de pago que podrás conservar.
Customers who are enrolled in AutoPay have an option to make an additional payment or edit AutoPay information, as shown above.
Customers with a prepagada account will see the next payment amount and date. If your home page looks like this, you can edit your prepaid payment method for future payments.
Si no tienes una cuenta prepaga y no estás inscrito en AutoPaypuedes pagar tu factura en cualquier momento. On the app home screen, tap the Make payment button. Alternately, you can select "Billing" from the bottom of any screen.
On the Make Payment screen, you'll see two options for choosing your payment method: bank account or credit/debit card. Selecciona la que desees. Si cambias de opinión, puedes elegir cambiar tu tipo de pago en la siguiente pantalla.
Fee notice: If you want to use a debit or credit card for a one-time payment, there is an additional $3.50 fee. To avoid the fee, pay with a bank account or enroll in AutoPay para pagar con tarjeta de crédito/débito sin cargos adicionales.
Select a payment method from the drop-down if you saved one previously. Otherwise, enter a new payment method. You can choose to remember it for next time if you want. Once you've entered all information, tap Submit Payment.
Una vez que se haya procesado el pago, verás una pantalla de confirmación de pago y recibirás una confirmación por email.
¿Has cancelado o cambiado tu servicio de CenturyLink recientemente? These are the most common reasons your bill would not appear when you sign in to your account.
Your bills are available online up to 18 months after canceling service.
Tu factura está vinculada a tu número de cuenta y algunas actividades de la cuenta pueden cambiar el número de tu cuenta.
Si se modificó tu número de cuenta, tendrás que agregar la cuenta nueva a My CenturyLink para poder ver y pagar tu factura.
More than one CenturyLink account?
If you have more than one CenturyLink account, each one will have a separate bill. You can select a different account by clicking on the arrow next to the current account at the top of your screen.
If there have been no changes on your account but you still aren't seeing your bill when you sign in, it may be due to system maintenance. Esto ocurre a menudo tarde en la noche o durante el fin de semana. Te pedimos disculpas por las molestias; vuelve a consultar después de 1-2 horas.
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