El firmware es el software integrado que controla tu módem. Firmware is updated periodically to add new features and keep modems performing their best. Updates are done automatically through the CenturyLink network, so as a rule you never have to think about it. However, if your modem isn't working properly, you can check to make sure the firmware is fully up to date by logging into the modem settings.
Antes de comenzar, ten en cuenta estos consejos.
Note: Your modem settings may appear slightly different from the images below, but the steps will be the same.
1. Connect a device to your network over WiFi or using an Ethernet cable connected to your modem. This works best on a tablet or computer.
2. Abre un navegador Web y escribe http://192.168.0.1 en la barra de direcciones.
3. Sign in to the modem settings (GUI) using your Admin Username and Admin Password, printed on the sticker.
4. Select Utilities in the main menu.
5. Select Upgrade Firmware in the left sidebar.
6. Check the Upgrade Status area.
7. To update the firmware, first you'll download the file to your computer. Select Download on the Upgrade Firmware screen.
8. Follow your browser's prompts to save the file using Save as.
9. Select Desktop (or choose another folder if you prefer), then click Save. The downloaded firmware file is now saved on your computer.
10. Next, you'll install the firmware file you saved in the previous step by browsing to it. Select Browse on the Upgrade Firmware screen.
11. Find the folder on your computer where you saved the file in step 9. Select the firmware file, then click Open.
12. Select Upgrade Firmware to start the update.
13. En la pantalla te aparecerá el progreso de instalación de la actualización. Este paso lleva unos 2 minutos.
14. A continuación, verás una ventana que dice que el módem se está reiniciando. Este paso lleva unos 3 minutos. As the modem reboots, you will briefly lose your internet connection, including WiFi.
15. Once the upgrade is complete, you will be taken back to the main Modem GUI Login screen. Espera de 2 a 5 minutos, hasta que las luces DSL y de Internet del módem se pongan verdes, antes de intentar abrir una página web para probar si tu conexión es buena.
Si la luz de Internet no se pone verde, consulta nuestra guía de luces del módem para obtener ayuda con la solución a problemas.
Si necesitas más asistencia, contacto nuestro equipo de asistencia técnica. ¡Estamos aquí para ayudarte!
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