Welcome to CenturyLink

Welcome and thank you for choosing CenturyLink to keep you connected. We want to get you all available information about your installation and tell you what you can expect moving forward.

There are a few ways we may communicate with you about your new order and installation process:

SMS/text─if you've given us permission
Email─look for the subject "Important information regarding your CenturyLink Order" and if you don't see an email, look in your spam or junk folder.
Phone─look for the number 800-501-8757

Before installation

If you have any questions or need to reschedule your appointment prior to your installation date, you can reach us at 866-938-5328 Monday through Saturday, 8 a.m. to 5 p.m. PST.

Installation day

If you have questions or need to reschedule on the day of your installation, you can reach us at 800-501-8757 Monday through Friday, 8 a.m. to 6 p.m. or Saturday 8 a.m. to 5 p.m. PST.

We care about your experience. These contact numbers will help you avoid wait or hold times and provide you with excellent service during your installation period.

See more resources for new customers