TABLE OF CONTENTS

Fiber Internet Promotion

 

Although our fiber service usually means 100% fiber-optic network to your location, in limited circumstances CenturyLink may need to deploy alternative technologies coupled with a non-fiber connection from a certain point (usually the curb) to your location in order to provide the advertised download speeds.

Customer speed experiences will vary, particularly when accessing the Internet wirelessly from various devices. Maximum download/upload speeds are up to 940 megabits per second via a wired connection due to overhead capacity reserved to deliver the data. Internet speeds are not guaranteed due to conditions outside of network control, including customer location, devices, equipment, and access through a wired or wireless connection; see centurylink.com/InternetPolicy for more information.

Service is not available everywhere. Available to qualifying customers. CenturyLink may change, cancel, or substitute offers and services, or vary them by service area, at its sole discretion without notice. All products and services listed are governed by tariffs, terms of service, or terms and conditions posted at centurylink.com/terms.


Simply Unlimited Internet Up to 30 Mbps 

 

Internet Service speeds up to 30 Mbps  

 

Customer speed experiences will vary, particularly when accessing the Internet wirelessly from various devices. Download speeds are via a wired connection. Internet speeds are not guaranteed due to conditions outside of network control, including customer location, devices, equipment, and access through a wired or wireless connection; see centurylink.com/internetpolicy for more information.

 

Service is not available everywhere. Offer is available to qualifying customers only. Customers who choose to pay their bill using a credit or debit card via standard payment methods will be assessed an ACI Processing Charge of $3 for each payment transaction; excludes Colorado and Minnesota customers. CenturyLink may require customers to pay by credit or debit card and incur the ACI Processing Charge after two failed bank account draws within a twelve-month period. Limited time offer.  Monthly service rate, leased equipment rates, installation and constructions fees, taxes and fees are subject to change and, if any changes are made to existing CenturyLink accounts in any manner, all prior discounts will be void. Equipment: Customers may provide their own compatible equipment, lease from CenturyLink (up to $15/mo.), or one-time purchase (up to $200 + tax). Installation: A one-time installation fee may apply depending on network technology at customer location: Standard installation fee up to $25 (technician completes work outside of location and customer installs equipment/connects devices inside) or technician installation fee up to $149 (technician completes work outside of location and installs equipment/connects devices inside). Construction: For new Internet installations, construction charges apply (“Construction Charges”). Customers will pay $500 unless the total cost equals or exceeds $1,000, and in that case, Customer will be responsible to pay the entire amount of Construction Charges, which usually does not exceed $2,000. Customers must approve Construction Charges before work begins; either party may cancel with no further obligations. Billing: Month to month (referred to as “no contract”) service means no term commitment and may be cancelled at any time without an early termination fee but customer must accept Internet Subscriber Agreement prior to using service (see centurylink.com/eula). To receive advertised rate, customer must enroll in paperless billing and agree to not receive a paper invoice from CenturyLink. If paperless billing is cancelled or not activated in a timely manner, the then-current standard monthly rate will apply. Customer may access their monthly invoice in My CenturyLink online account. Customers who elect to receive a paper bill will be charged $2 for each applicable monthly bill.  Postpay: A credit check or deposit may apply.  Prepay: Service will begin on the date your order is completed and full payment is processed through your choice of debit card, credit card, or other prepay service available with your subscription.  Each month following, a recurring e-commerce transaction for your service will be processed as service automatically renews monthly until cancelled by customer.  See centurylink.com/feesandtaxes for applicable taxes and fees. Additional restrictions apply.

Simply Unlimited Internet Up To 40-80 Mbps

 

Internet Service speeds up to 40-80 Mbps 

 

Customer speed experiences will vary, particularly when accessing the Internet wirelessly from various devices. Download speeds are via a wired connection. Internet speeds are not guaranteed due to conditions outside of network control, including customer location, devices, equipment, and access through a wired or wireless connection; see centurylink.com/internetpolicy for more information.

 

Service is not available everywhere. Offer is available to qualifying customers only. Customers who choose to pay their bill using a credit or debit card via standard payment methods will be assessed an ACI Processing Charge of $3 for each payment transaction; excludes Colorado and Minnesota customers. CenturyLink may require customers to pay by credit or debit card and incur the ACI Processing Charge after two failed bank account draws within a twelve-month period. Limited time offer.  Monthly service rate, leased equipment rates, installation and construction fees, taxes and fees are subject to change and, if any changes are made to existing CenturyLink accounts in any manner, all prior discounts will be void. Equipment: Customers may provide their own compatible equipment, lease from CenturyLink (up to $15/mo.), or one-time purchase (up to $200 + tax). Installation: A one-time installation fee may apply depending on network technology at customer location: Standard installation fee up to $25 (technician completes work outside of location and customer installs equipment /connects devices inside) or technician installation fee up to $149 (technician completes work outside of location and installs equipment /connects devices inside).  Construction: For new Internet installations, construction charges apply (“Construction Charges”). Customers will pay $500 unless the total cost equals or exceeds $1,000, and in that case, Customer will be responsible to pay the entire amount of Construction Charges, which usually does not exceed $2,000. Customers must approve Construction Charges before work begins; either party may cancel with no further obligations. Billing: Month to month (referred to as “no contract”) service means no term commitment and may be cancelled at any time without an early termination fee but customer must accept Internet Subscriber Agreement prior to using service (see centurylink.com/eula). To receive advertised rate, customer must enroll in paperless billing and agree to not receive a paper invoice from CenturyLink. If paperless billing is cancelled or not activated in a timely manner, the then-current standard monthly rate will apply. Customer may access their monthly invoice in My CenturyLink online account. Customers who elect to receive a paper bill will be charged $2 for each applicable monthly bill. Postpay: A credit check or deposit may apply.  Prepay: Service will begin on the date your order is completed and full payment is processed through your choice of debit card, credit card, or other prepay service available with your subscription.  Each month following, a recurring e-commerce transaction for your service will be processed as service automatically renews monthly until cancelled by customer.  See centurylink.com/feesandtaxes for applicable taxes and fees. Additional restrictions apply.


 

Simply Unlimited Internet speeds up to 140 Mbps

 

Internet Service speeds up to 140 Mbps 

 

Customer speed experiences will vary, particularly when accessing the Internet wirelessly from various devices. Download speeds are via a wired connection. Internet speeds are not guaranteed due to conditions outside of network control, including customer location, devices, equipment, and access through a wired or wireless connection; see "http://www.centurylink.com/InternetPolicy"centurylink.com/internetpolicy for more information.

 

Service is not available everywhere. Offer is available to qualifying customers only. Customers who choose to pay their bill using a credit or debit card via standard payment methods will be assessed an ACI Processing Charge of $3 for each payment transaction; excludes Colorado and Minnesota customers. CenturyLink may require customers to pay by credit or debit card and incur the ACI Processing Charge after two failed bank account draws within a twelve-month period. Limited time offer.  Monthly service rate, leased equipment rates, installation and constructions fees, taxes, and fees are subject to change and, if any changes are made to existing CenturyLink accounts in any manner, all prior discounts will be void. Equipment: Customers may provide their own compatible equipment, lease from CenturyLink (up to $15/mo.), or one-time purchase (up to $200 + tax). Installation: A one-time installation fee may apply depending on network technology at customer location: Standard installation fee up to $25 (technician completes work outside of location and customer installs equipment /connects devices inside) or technician installation fee up to $149 (technician completes work outside of location and installs equipment /connects devices inside). Construction: For new Internet installations, construction charges apply (“Construction Charges”). Customers will pay $500 unless the total cost equals or exceeds $1,000, and in that case, Customer will be responsible to pay the entire amount of Construction Charges, which usually does not exceed $2,000. Customers must approve Construction Charges before work begins; either party may cancel with no further obligations. Billing: Month to month (referred to as “no contract”) service means no term commitment and may be cancelled at any time without an early termination fee but customer must accept Internet Subscriber Agreement prior to using service (see "http://www.centurylink.com/legal"centurylink.com/eula). To receive advertised rate, customer must enroll in paperless billing and agree to not receive a paper invoice from CenturyLink. If paperless billing is cancelled or not activated in a timely manner, the then-current standard monthly rate will apply. Customer may access their monthly invoice in My CenturyLink online account. Customers who elect to receive a paper bill will be charged $2 for each applicable monthly bill. Postpay: A credit check or deposit may apply. Prepay: Service will begin on the date your order is completed and full payment is processed through your choice of debit card, credit card, or other prepay service available with your subscription.  Each month following, a recurring e-commerce transaction for your service will be processed as service automatically renews monthly until cancelled by customer.  See "http://www.centurylink.com/feesandtaxes"centurylink.com/feesandtaxes for applicable taxes and fees. Additional restrictions apply.

 


 

Simply Unlimited Internet speeds up to 140 Mbps

Internet Service speeds up to 140 Mbps 

 

Customer speed experiences will vary, particularly when accessing the Internet wirelessly from various devices. Download speeds are via a wired connection. Internet speeds are not guaranteed due to conditions outside of network control, including customer location, devices, equipment, and access through a wired or wireless connection; see "http://www.centurylink.com/InternetPolicy"centurylink.com/internetpolicy for more information.

 

Service is not available everywhere. Offer is available to qualifying customers only. Customers who choose to pay their bill using a credit or debit card via standard payment methods will be assessed an ACI Processing Charge of $3 for each payment transaction; excludes Colorado and Minnesota customers. CenturyLink may require customers to pay by credit or debit card and incur the ACI Processing Charge after two failed bank account draws within a twelve-month period. Limited time offer. Monthly service rate, leased equipment rates, installation and constructions fees, taxes, and fees are subject to change and, if any changes are made to existing CenturyLink accounts in any manner, all prior discounts will be void. Equipment: Customers may provide their own compatible equipment, lease from CenturyLink (up to $15/mo.), or one-time purchase (up to $200 + tax). Installation: A one-time installation fee may apply depending on network technology at customer location: Standard installation fee up to $25 (technician completes work outside of location and customer installs equipment /connects devices inside) or technician installation fee up to $149 (technician completes work outside of location and installs equipment /connects devices inside). Construction: For new Internet installations, construction charges apply ("Construction Charges"). Customers will pay $500 unless the total cost equals or exceeds $1,000, and in that case, Customer will be responsible to pay the entire amount of Construction Charges, which usually does not exceed $2,000. Customers must approve Construction Charges before work begins; either party may cancel with no further obligations. Billing: Month to month (referred to as "no contract") service means no term commitment and may be cancelled at any time without an early termination fee but customer must accept Internet Subscriber Agreement prior to using service (see "http://www.centurylink.com/legal"centurylink.com/eula). To receive advertised rate, customer must enroll in paperless billing and agree to not receive a paper invoice from CenturyLink. If paperless billing is cancelled or not activated in a timely manner, the then-current standard monthly rate will apply. Customer may access their monthly invoice in My CenturyLink online account. Customers who elect to receive a paper bill will be charged $2 for each applicable monthly bill. Postpay: A credit check or deposit may apply. Prepay: Service will begin on the date your order is completed and full payment is processed through your choice of debit card, credit card, or other prepay service available with your subscription. Each month following, a recurring e-commerce transaction for your service will be processed as service automatically renews monthly until cancelled by customer. See "http://www.centurylink.com/feesandtaxes"centurylink.com/feesandtaxes for applicable taxes and fees. Additional restrictions apply.


 

Simply Unlimited Internet
Up to 140 Mbps + Simply Unlimited Phone

 

*The CTL Fees are Facility Relocation Cost Recovery Fee, Property Tax Recovery Fee, and Federal Regulatory Recovery Fee. These are neither taxes nor required by law but set by CenturyLink and may change. For information about taxes and fees, visit centurylink.com/feesandtaxes.

Customer speed experiences will vary, particularly when accessing the Internet wirelessly from various devices. Download speeds are via a wired connection. Internet speeds are not guaranteed due to conditions outside of network control, including customer location, devices, equipment, and access through a wired or wireless connection; see centurylink.com/internetpolicy for more information.

 

Services are not available everywhere. Offer is available to qualifying customers only. Customers who choose to pay their bill using a credit or debit card via standard payment methods will be assessed an ACI Processing Charge of $3 for each payment transaction; excludes Colorado and Minnesota customers. CenturyLink may require customers to pay by credit or debit card and incur the ACI Processing Charge after two failed bank account draws within a twelve-month period. Limited time offer.  Monthly service rate, leased equipment rates, installation and construction fees, and taxes and fees, are subject to change and, if any changes are made to existing CenturyLink accounts in any manner, all prior discounts will be void.  Additional restrictions apply.

Internet: Equipment: Customers may provide their own compatible equipment, lease from CenturyLink (up to $15/mo.), or one-time purchase (up to $200 + tax). Installation: A one-time installation fee may apply depending on network technology at customer location: Standard installation fee up to $25 (technician completes work outside of location and customer installs equipment /connects devices inside) or technician installation fee up to $149 (technician completes work outside of location and installs equipment /connects devices inside). Construction: For new Internet installations, construction charges may apply (“Construction Charges”). Customers will pay $500 unless the total cost equals or exceeds $1,000, and in that case, Customer will be responsible to pay the entire amount of Construction Charges, which usually does not exceed $2,000. Customers must approve Construction Charges before work begins; either party may cancel with no further obligations. Billing: Month to month (referred to as “no contract”) service means no term commitment and may be cancelled at any time without an early termination fee but customer must accept Internet Subscriber Agreement prior to using service (see centurylink.com/eula). To receive advertised rate, customer must enroll in paperless billing and agree to not receive a paper invoice from CenturyLink. If paperless billing is cancelled or not activated in a timely manner, the then-current standard monthly rate will apply. Customer may access their monthly invoice in My CenturyLink online account. Customers who elect to receive a paper bill will be charged $2 for each applicable monthly bill. Postpay: A credit check or deposit may apply. Prepay: Service will begin on the date your order is completed and full payment is processed through your choice of debit card, credit card, or other prepay service available with your subscription.  Each month following, a recurring e-commerce transaction for your service will be processed as service automatically renews monthly until cancelled by customer. 

Unlimited Nationwide Calling:  A credit check or deposit may apply.  Service applies to one residential phone line with direct-dial, local and nationwide long distance voice calling from home phone, including Alaska, Puerto Rico, Guam, and U.S. Virgin Islands; excludes commercial use, call center, data and facsimile services (including dial-up Internet connections, data services, and facsimile; each may be billed at $0.10 per minute), conference lines, directory and operator assistance, chat lines, pay-per-call, calling card use, or multi-housing units. Usage will be monitored for compliance and service may be suspended/terminated for non-compliance. If usage consistently exceeds 5,000 minutes/mo., customer may be moved to another plan. International calling billed separately. Voice service is governed by tariffs, terms of service, or terms and conditions posted at centurylink.com/terms.

Fixed Wireless Up to 10 Mbps

 

Customer speed experiences will vary, particularly when accessing the Internet wirelessly from various devices. Download speeds are via a wired connection. Internet speeds are not guaranteed due to conditions outside of network control, including customer location, devices, equipment, and access through a wired or wireless connection; see centurylink.com/internetpolicy for more information.

 

Service is not available everywhere. Residential customers only. Customers who choose to pay their bill using a credit or debit card via standard payment methods will be assessed an ACI Processing Charge of $3 for each payment transaction; excludes Colorado and Minnesota customers. CenturyLink may require customers to pay by credit or debit card and incur the ACI Processing Charge after two failed bank account draws within a twelve-month period. Limited time offer. Credit check and deposit may apply. Monthly service rates, leased equipment rates, installation fee, taxes and fees are subject to change and, if any changes are made to existing CenturyLink accounts in any manner, all prior discounts will be void. Technician installation of service and equipment, including exterior mounting on the outside of the location, is required; installation fee ($300) will apply. CenturyLink-issued equipment is required for service and customers may lease from CenturyLink (up to $15/mo.), or one-time purchase (up to $300 + tax). Billing: Month-to-month (referred to as “no contract”) service means no term commitment and may be cancelled at any time without an early termination fee but customer must accept Internet Subscriber Agreement prior to using service (see centurylink.com/eula). Customers who elect to receive a paper bill will be charged $2 for each applicable monthly bill. See centurylink.com/feesandtaxes for applicable taxes and fees. Additional restrictions apply. Prepayment: Service will begin on the date your order is completed and full payment is processed through your choice of debit card, credit card, or other prepay service available with your subscription.  Each month following, a recurring e-commerce transaction for your service will be processed as service automatically renews monthly until cancelled by customer. 

 


 

Fiber Internet speeds to 140 Mbps

 

Although our fiber service usually means 100% fiber-optic network to your location, in limited circumstances CenturyLink may need to deploy alternative technologies coupled with a non-fiber connection from a certain point (usually the curb) to your location in order to provide the advertised download speeds.

 

Customer speed experiences will vary, particularly when accessing the Internet wirelessly from various devices. Download/upload speeds are via a wired connection. Internet speeds are not guaranteed due to conditions outside of network control, including customer location, devices, equipment, and access through a wired or wireless connection; see centurylink.com/internetpolicy for more information.

 

Limited availability. Service and rate in select locations only. Offer available to qualifying customers only. Customers who choose to pay their bill using a credit or debit card via standard payment methods will be assessed an ACI Processing Charge of $3 for each payment transaction; excludes Colorado and Minnesota customers. CenturyLink may require customers to pay by credit or debit card and incur the ACI Processing Charge after two failed bank account draws within a twelve-month period. Limited time offers. Monthly service rate, leased equipment rates, installation and construction fees, taxes and fees are subject to change and, if any changes are made to existing CenturyLink accounts in any manner, all prior discounts will be void. WiFi Equipment: Customers may provide their own compatible equipment, lease from CenturyLink (up to $15/mo. + tax), or one-time purchase (up to $200 + tax). Installation:  Offer includes technician installation at customer’s eligible location. Construction: For certain, new Internet installations, construction charges may apply (“Construction Charges”). CenturyLink will absorb the first $1,500 of the Construction Charges; customer will be responsible for Construction Charges to the extent they exceed $1,500, usually no more than an additional $2,000. Customer must approve Construction Charges before work begins; either party may cancel with no further obligations. Billing: Month to month (referred to as “no contract”) service means no term commitment and may be cancelled at any time without an early termination fee but customer must accept Internet Subscriber Agreement prior to using service (see centurylink.com/eula). To receive advertised rate, customer must enroll in paperless billing and agree to not receive a paper invoice from CenturyLink. If paperless billing is cancelled or not activated in a timely manner, the then-current standard monthly rate will apply. Customer may access their monthly invoice in My CenturyLink online account. Customers who elect to receive a paper bill will be charged $2 for each applicable monthly bill. Postpay: A credit check or deposit may apply. Prepay: Service will begin on the date your order is completed and full payment is processed through your choice of bank account (via ACH payment), debit card, credit card, or other prepay service available with your subscription.  Each month following, a recurring e-commerce transaction for your service will be processed as service automatically renews monthly until cancelled by customer. See centurylink.com/feesandtaxes for applicable taxes and fees. Additional restrictions apply.

Fiber Internet Up to 200 Mbps

 

Although our fiber service usually means 100% fiber-optic network to your location, in limited circumstances CenturyLink may need to deploy alternative technologies coupled with a non-fiber connection from a certain point (usually the curb) to your location in order to provide the advertised download speeds.

Customer speed experiences will vary, particularly when accessing the Internet wirelessly from various devices. Download/upload speeds are via a wired connection. Internet speeds are not guaranteed due to conditions outside of network control, including customer location, devices, equipment, and access through a wired or wireless connection; see centurylink.com/internetpolicy for more information.

Limited availability. Service and rate in select locations only. Offer available to qualifying customers only. Limited time offer. Monthly service rates, leased equipment rates, installation and construction fees, taxes and fees are subject to change and, if any changes are made to existing CenturyLink accounts in any manner, all prior discounts will be void. WiFi Equipment: CenturyLink-provided leased WiFi equipment is included in the service and must be returned upon termination of service. Installation: Offer includes technician installation at customer's eligible location. Construction: For certain, new Internet installations, construction charges may apply ("Construction Charges"). CenturyLink will absorb the first $1,500 of the Construction Charges; customer will be responsible for Construction Charges to the extent they exceed $1,500, usually no more than an additional $2,000. Customer will be contacted prior to install for approval to proceed with order if Construction Charges apply. Month to month (referred to as "no contract") service means no term commitment and may be cancelled at any time without an early termination fee but customer must accept Internet Subscriber Agreement prior to using service (see centurylink.com/eula). To receive advertised rate, all customers must enroll in paperless billing and agree to not receive a paper invoice from CenturyLink. If paperless billing is cancelled or not activated in a timely manner, the then-current standard monthly rate will apply. Customer may access their monthly invoice in My CenturyLink online account. Customers who elect to receive a paper bill will be charged $2 for each applicable monthly bill. Postpay: A credit check or deposit may apply. Prepay: Service will begin on the date your order is completed and full payment is processed through your choice of debit card, credit card, or other prepay service available with your subscription. Each month following, a recurring e-commerce transaction for your service will be processed as service automatically renews monthly until cancelled by customer. CenturyLink may change, cancel, or substitute offers and services, or vary them by service area, at its sole discretion without notice. See centurylink.com/feesandtaxes for applicable taxes and fees. Additional restrictions apply.

 

 


 

Fiber Internet up to 500 Mbps

 

Although our fiber service usually means 100% fiber-optic network to your location, in limited circumstances CenturyLink may need to deploy alternative technologies coupled with a non-fiber connection from a certain point (usually the curb) to your location in order to provide the advertised download speeds.

 

Customer speed experiences will vary, particularly when accessing the Internet wirelessly from various devices. Download/upload speeds are via a wired connection. Internet speeds are not guaranteed due to conditions outside of network control, including customer location, devices, equipment, and access through a wired or wireless connection; see centurylink.com/internetpolicy for more information.

 

Limited availability. Service and rate in select locations only. Offer available to qualifying customers only. Customers who choose to pay their bill using a credit or debit card via standard payment methods will be assessed an ACI Processing Charge of $3 for each payment transaction; excludes Colorado and Minnesota customers. CenturyLink may require customers to pay by credit or debit card and incur the ACI Processing Charge after two failed bank account draws within a twelve-month period. Limited time offers.  Monthly service rate, leased equipment rates, installation and construction fees, taxes and fees are subject to change and, if any changes are made to existing CenturyLink accounts in any manner, all prior discounts will be void. WiFi Equipment: CenturyLink-provided leased WiFi equipment is included in the service and must be returned upon termination of service. Installation: Offer includes technician installation at customer’s eligible location. Construction: For certain, new Internet installations, construction charges may apply (“Construction Charges”). CenturyLink will absorb the first $1,500 of the Construction Charges; customer will be responsible for Construction Charges to the extent they exceed $1,500, usually no more than an additional $2,000. Customers must approve Construction Charges before work begins; either party may cancel with no further obligations. Billing: Month to month (referred to as “no contract”) service means no term commitment and may be cancelled at any time without an early termination fee but customer must accept Internet Subscriber Agreement prior to using service (see centurylink.com/eula). To receive advertised rate, customer must enroll in paperless billing and agree to not receive a paper invoice from CenturyLink. If paperless billing is cancelled or not activated in a timely manner, the then-current standard monthly rate will apply. Customer may access their monthly invoice in My CenturyLink online account. Customers who elect to receive a paper bill will be charged $2 for each applicable monthly bill. Postpay: A credit check or deposit may apply. Prepay: Service will begin on the date your order is completed and full payment is processed through your choice of debit card, credit card, or other prepay service available with your subscription.  Each month following, a recurring e-commerce transaction for your service will be processed as service automatically renews monthly until cancelled by customer.  See centurylink.com/feesandtaxes for applicable taxes and fees. Additional restrictions apply.

Fiber Internet speeds up to 750 Mbps 

 

Although our fiber service usually means 100% fiber-optic network to your location, in limited circumstances CenturyLink may need to deploy alternative technologies coupled with a non-fiber connection from a certain point (usually the curb) to your location in order to provide the advertised download speeds.

Customer speed experiences will vary, particularly when accessing the Internet wirelessly from various devices. Download/upload speeds are via a wired connection. Internet speeds are not guaranteed due to conditions outside of network control, including customer location, devices, equipment, and access through a wired or wireless connection; see www.centurylink.com/InternetPolicy for more information.

Service is not available everywhere. Offer available to qualifying customers only. Limited time offer.  Monthly service rates, leased equipment rates, installation and construction fees, taxes and fees are subject to change and, if any changes are made to existing CenturyLink accounts in any manner, all prior discounts will be void.  WiFi equipment: A CenturyLink-provided leased WiFi equipment is included in the service. WiFi equipment must be returned upon termination of service. Installation: Offer includes professional installation at customer’s eligible location. Construction: For certain, new Internet installations, construction charges may apply (“Construction Charges”).  CenturyLink will absorb the first $1,500 of the Construction Charges; customer will be responsible for Construction Charges to the extent they exceed $1,500, usually no more than an additional $2,000. Customer will be contacted prior to install for approval to proceed with order if Construction Charges apply. Month to month (referred to as “no contract”) service means no term commitment and may be cancelled at any time without an early termination fee but customer must accept High-Speed Internet Subscriber Agreement prior to using service (see www.centurylink.com/eula). To receive advertised rate, all customers must enroll in paperless billing and agree to not receive a paper invoice from CenturyLink. If paperless billing is cancelled or not activated in a timely manner, the then-current standard monthly rate will apply. Customer may access their monthly invoice in My CenturyLink online account. Customers who elect to receive a paper bill will be charged $2 for each applicable monthly bill. Postpay: A credit check or deposit may apply.  Prepay: Service will begin on the date your order is completed and full payment is processed through your choice of debit card, credit card, or other prepay service available with your subscription.  Each month following, a recurring e-commerce transaction for your service will be processed as service automatically renews monthly until cancelled by customer. CenturyLink may change, cancel, or substitute offers and services, or vary them by service area, at its sole discretion without notice. All products and services listed are governed by tariffs, terms of service, or terms and conditions posted at www.centurylink.com/terms. See www.centurylink.com/feesandtaxes for applicable taxes and fees. Additional restrictions apply. Secure WiFi: If your WiFi equipment includes the Secure WiFi feature, it should begin working within 72 hours of activating as long as you fully install it and leave it plugged in. Altering WiFi equipment settings may disable Secure WiFi, as will Internet connection issues. If you are unsure whether Secure WiFi is working, contact us. Restrictions apply.

Fiber Gigabit speeds up to 940 Mbps 

 

Although our fiber service usually means 100% fiber-optic network to your location, in limited circumstances CenturyLink may need to deploy alternative technologies coupled with a non-fiber connection from a certain point (usually the curb) to your location in order to provide the advertised download speeds.

 

Customer speed experiences will vary, particularly when accessing the Internet wirelessly from various devices. Download/upload speeds are via a wired connection. Internet speeds are not guaranteed due to conditions outside of network control, including customer location, devices, equipment, and access through a wired or wireless connection; see "http://www.centurylink.com/InternetPolicy"centurylink.com/internetpolicy for more information.

 

Limited availability. Service and rate in select locations only. Offer available to qualifying customers only. Customers who choose to pay their bill using a credit or debit card via standard payment methods will be assessed an ACI Processing Charge of $3 for each payment transaction; excludes Colorado and Minnesota customers. CenturyLink may require customers to pay by credit or debit card and incur the ACI Processing Charge after two failed bank account draws within a twelve-month period. Limited time offer.  Monthly service rates, leased equipment rates, installation and construction fees, taxes and fees are subject to change and, if any changes are made to existing CenturyLink accounts in any manner, all prior discounts will be void. WiFi Equipment: CenturyLink-provided leased WiFi equipment is included in the service and must be returned upon termination of service. Installation: Offer includes technician installation at customer’s eligible location. Construction: For certain, new Internet installations, construction charges may apply (“Construction Charges”). CenturyLink will absorb the first $1,500 of the Construction Charges; customer will be responsible for Construction Charges to the extent they exceed $1,500, usually no more than an additional $2,000. Customers must approve Construction Charges before work begins; either party may cancel with no further obligations. Billing: Month to month (referred to as “no contract”) service means no term commitment and may be cancelled at any time without an early termination fee but customer must accept Internet Subscriber Agreement prior to using service (see "http://www.centurylink.com/legal"centurylink.com/eula). To receive advertised rate, customer must enroll in paperless billing and agree to not receive a paper invoice from CenturyLink. If paperless billing is cancelled or not activated in a timely manner, the then-current standard monthly rate will apply. Customer may access their monthly invoice in My CenturyLink online account. Customers who elect to receive a paper bill will be charged $2 for each applicable monthly bill. Postpay: A credit check or deposit may apply.  Prepay: Service will begin on the date your order is completed and full payment is processed through your choice of debit card, credit card, or other prepay service available with your subscription.  Each month following, a recurring e-commerce transaction for your service will be processed as service automatically renews monthly until cancelled by customer.  See "http://www.centurylink.com/feesandtaxes"centurylink.com/feesandtaxes for applicable taxes and fees. Additional restrictions apply.

G.Fast Fiber Gigabit Up to 940 Mbps
(Fiber to the Curb)

 

Although our fiber service usually means 100% fiber-optic network to your location, in limited circumstances CenturyLink may need to deploy alternative technologies coupled with a non-fiber connection from a certain point (usually the curb) to your location in order to provide the advertised download speeds.

 

Customer speed experiences will vary, particularly when accessing the Internet wirelessly from various devices. Maximum download/upload speeds are up to 940 megabits per second via a wired connection due to overhead capacity reserved to deliver the data. Internet speeds are not guaranteed due to conditions outside of network control, including customer location, devices, equipment, and access through a wired or wireless connection; see www.centurylink.com/InternetPolicy for more information.

 

Service is not available everywhere. Offer available to qualifying customers only. Limited time offer in select areas. Monthly service rates, leased equipment rates, and taxes, fees, and surcharges, are subject to change and, if any changes are made to existing CenturyLink accounts in any manner, all prior discounts will be void. WiFi equipment: CenturyLink provided WiFi equipment included. Installation: Offer includes professional installation at customer’s eligible location. Construction: For certain, new Internet installations, construction charges may apply (“Construction Charges”). CenturyLink will absorb the first $1,500 of the Construction Charges; customer will be responsible for Construction Charges to the extent they exceed $1,500, usually no more than an additional $2,000. Customer will be contacted prior to install for approval to proceed with order if Construction Charges apply. Month to month (referred to as “no contract”) service means no term commitment and may be cancelled at any time without an early termination fee but customer must accept High-Speed Internet Subscriber Agreement prior to using service (see www.centurylink.com/eula). To receive advertised rate, all customers must enroll in paperless billing and agree to not receive a paper invoice from CenturyLink. If paperless billing is cancelled or not activated in a timely manner, the then-current standard rate will apply. Customer may access their monthly invoice in My CenturyLink online account. Postpay: A credit check or deposit may apply. Prepay: If offer requires monthly prepayment, service will begin on the date your order is completed and full payment is processed through your choice of debit card, credit card, or other prepay service available with your subscription. Each month following, a recurring e-commerce transaction for your service will be processed as service automatically renews monthly until cancelled by customer. CenturyLink may change, cancel, or substitute offers and services, or vary them by service area, at its sole discretion without notice. All products and services listed are governed by tariffs, terms of service, or terms and conditions posted at www.centurylink.com/terms. See www.centurylink.com/feesandtaxes for applicable taxes, fees and surcharges. Additional restrictions apply. Secure WiFi: If your WiFi equipment includes the Secure WiFi feature, it should begin working within 72 hours of activating as long as you fully install it and leave it plugged in. Altering WiFi equipment settings may disable Secure WiFi, as will Internet connection issues. If you are unsure whether Secure WiFi is working, contact us. Restrictions apply.


 

Fiber Internet 100M – 500M + Simply Unlimited Phone

 

*The CTL Fees are Facility Relocation Cost Recovery Fee, Property Tax Recovery Fee, and Federal Regulatory Recovery Fee. These are neither taxes nor required by law but set by CenturyLink and may change. For information about taxes and fees, visit centurylink.com/feesandtaxes.

Although our fiber service usually means 100% fiber-optic network to your location, in limited circumstances CenturyLink may need to deploy alternative technologies coupled with a non-fiber connection from a certain point (usually the curb) to your location in order to provide the advertised download speeds.

 

Customer speed experiences will vary, particularly when accessing the Internet wirelessly from various devices. Download/upload speeds are via a wired connection. Internet speeds are not guaranteed due to conditions outside of network control, including customer location, devices, equipment, and access through a wired or wireless connection; see centurylink.com/internetpolicy for more information.

 

Limited availability. Service and rate in select locations only. Offer available to qualifying customers only. Customers who choose to pay their bill using a credit or debit card via standard payment methods will be assessed an ACI Processing Charge of $3 for each payment transaction; excludes Colorado and Minnesota customers. CenturyLink may require customers to pay by credit or debit card and incur the ACI Processing Charge after two failed bank account draws within a twelve-month period. Limited time offer.  Monthly service rate, leased equipment rates, installation and construction fees, taxes and fees, are subject to change and, if any changes are made to existing CenturyLink accounts in any manner, all prior discounts will be void. Additional restrictions apply.

 

Internet: WiFi Equipment: Customers may provide their own compatible equipment, lease from CenturyLink (up to $15/mo. + tax), or one-time purchase (up to $200 + tax). Installation: Offer includes technician installation at customer’s eligible location. Construction: For certain, new Internet installations, construction charges may apply (“Construction Charges”).  CenturyLink will absorb the first $1,500 of the Construction Charges; customer will be responsible for Construction Charges to the extent they exceed $1,500, usually no more than an additional $2,000. Customers must approve Construction Charges before work begins; either party may cancel with no further obligations. Billing: Month to month (referred to as “no contract”) service means no term commitment and may be cancelled at any time without an early termination fee but customer must accept  Internet Subscriber Agreement prior to using service (see centurylink.com/eula). To receive advertised rate, customer must enroll in paperless billing and agree to not receive a paper invoice from CenturyLink. If paperless billing is cancelled or not activated in a timely manner, the then-current standard monthly rate will apply. Customer may access their monthly invoice in My CenturyLink online account. Customers who elect to receive a paper bill will be charged $2 for each applicable monthly bill. Postpay: A credit check or deposit may apply.  Prepay: Service will begin on the date your order is completed and full payment is processed through your choice of debit card, credit card, or other prepay service available with your subscription.  Each month following, a recurring e-commerce transaction for your service will be processed as service automatically renews monthly until cancelled by customer. 

 

Unlimited Nationwide Calling: A credit check or deposit may apply. Service applies to 1 residential phone line with direct-dial, local and nationwide long-distance voice calling from home phone, including Alaska, Puerto Rico, Guam, and U.S. Virgin Islands; excludes commercial use, call center, data and facsimile services (each may be billed at $0.10/minute), conference lines, directory and operator assistance, chat lines, pay-per-call, calling card use, or multi-housing units. Usage will be monitored for compliance and service may be suspended/terminated for noncompliance. If usage consistently exceeds 5,000 minutes/mo., customer may be moved to another plan. International calling billed separately. Voice service is governed by tariffs, terms of service, or terms and conditions posted at centurylink.com/terms.

Fiber Internet 940M + Simply Unlimited Phone

 

*The CTL Fees are Facility Relocation Cost Recovery Fee, Property Tax Recovery Fee, and Federal Regulatory Recovery Fee. These are neither taxes nor required by law but set by CenturyLink and may change. For information about taxes and fees, visit centurylink.com/feesandtaxes.

Although our fiber service usually means 100% fiber-optic network to your location, in limited circumstances CenturyLink may need to deploy alternative technologies coupled with a non-fiber connection from a certain point (usually the curb) to your location in order to provide the advertised download speeds.

 

Customer speed experiences will vary, particularly when accessing the Internet wirelessly from various devices. Download/upload speeds are via a wired connection. Internet speeds are not guaranteed due to conditions outside of network control, including customer location, devices, equipment, and access through a wired or wireless connection; see centurylink.com/internetpolicy for more information.

 

Limited availability. Service and rate in select locations only. Offer available to qualifying customers only. Customers who choose to pay their bill using a credit or debit card via standard payment methods will be assessed an ACI Processing Charge of $3 for each payment transaction; excludes Colorado and Minnesota customers. CenturyLink may require customers to pay by credit or debit card and incur the ACI Processing Charge after two failed bank account draws within a twelve-month period. Limited time offer.  Monthly service rates, leased equipment rates, installation and construction fees, and taxes and fees, are subject to change and, if any changes are made to existing CenturyLink accounts in any manner, all prior discounts will be void.  Additional restrictions apply.

 

Internet: WiFi Equipment: CenturyLink-provided leased WiFi equipment is included in the service and must be returned upon termination of service. Installation: Offer includes technician installation at customer’s eligible location. Construction: For certain, new Internet installations, construction charges may apply (“Construction Charges”).  CenturyLink will absorb the first $1,500 of the Construction Charges; customer will be responsible for Construction Charges to the extent they exceed $1,500, usually no more than an additional $2,000. Customers must approve Construction Charges before work begins; either party may cancel with no further obligations. Billing: Month to month (referred to as “no contract”) service means no term commitment and may be cancelled at any time without an early termination fee but customer must accept Internet Subscriber Agreement prior to using service (see centurylink.com/eula). To receive advertised rate, customer must enroll in paperless billing and agree to not receive a paper invoice from CenturyLink. If paperless billing is cancelled or not activated in a timely manner, the then-current standard monthly rate will apply. Customer may access their monthly invoice in My CenturyLink online account. Customers who elect to receive a paper bill will be charged $2 for each applicable monthly bill. Postpay: A credit check or deposit may apply.  Prepay: Service will begin on the date your order is completed and full payment is processed through your choice of debit card, credit card, or other prepay service available with your subscription.  Each month following, a recurring e-commerce transaction for your service will be processed as service automatically renews monthly until cancelled by customer. 

 

Unlimited Nationwide Calling: A credit check or deposit may apply. Service applies to 1 residential phone line with direct-dial, local and nationwide long-distance voice calling from home phone, including Alaska, Puerto Rico, Guam, and U.S. Virgin Islands; excludes commercial use, call center, data and facsimile services (each may be billed at $0.10/minute), conference lines, directory and operator assistance, chat lines, pay-per-call, calling card use, or multi-housing units. Usage will be monitored for compliance and service may be suspended/terminated for noncompliance. If usage consistently exceeds 5,000 minutes/mo., customer may be moved to another plan. International calling billed separately. Voice service is governed by tariffs, terms of service, or terms and conditions posted at centurylink.com/terms.

Sling TV Promotion

 

New CenturyLink residential customers must sign-up for a qualifying 940M Internet service plan through centurylink.com or a qualifying partner of CenturyLink. Customer must enter the one-time promotion code at www.sling.com/promo to redeem offer. Offer must be redeemed within 60 days of email receipt. Sling TV content selected by customer at sign-up, taxes and one AirTV Mini streaming device provided and fulfilled by Sling TV after sign-up. CenturyLink may change, cancel, or substitute offers and services, or vary them by service area, at its sole discretion without notice. Additional restrictions may apply.

Limited Time Offer
Limited time offer valid for new CenturyLink Fiber internet customers. One offer per eligible CenturyLink account. Offer available only to new Sling TV customers. Not available with free trial. Not available in Puerto Rico. Must be 18 yrs. of age or older. Void where prohibited. Must provide email address and credit card. Customers must pay for any subscriptions, extras, add-ons, and associated taxes above the promotional value each month. Each monthly credit is valid up to $35, with no carryover value. After the 6-mo. promotional period ends, your Sling TV programming package will be billed by Sling at the then-current monthly rate for the package, unless you cancel with Sling TV. Your account will be authorized to receive programming upon your first login. If your service is canceled for any reason, you will forfeit any remaining credits.

Eligible Services
SLING TV: SLING Blue, SLING Orange

Billing
After 6 months, your credit card will be charged monthly for the applicable subscription until you cancel your service.

Cancellation
Cancel on Sling.com or visit help.sling.com to contact us. Programming fees are charged monthly in advance and no credits or refunds will be issued for partial or prepaid months after cancellation.

Streaming limitations
The number of devices on which Sling content can be watched at the same time varies based on the Sling service. If you subscribe to our Sling Orange service, you can enjoy one stream at a time. Any extras you add to your Sling Orange service will be included in your single stream. If you subscribe to our Sling Blue service, you can enjoy up to three streams of these channels at the same time. Any extras you add to your Sling Blue service will be included in your three streams. If you subscribe to both services in Sling Orange + Sling Blue, you can enjoy up to four streams at the same time. Because you are purchasing two separate services in Sling Orange + Sling Blue, you can get the total number of streams included on each separate service-one stream for any channel on the single-stream Sling Orange service and three streams for channels on the multi-stream Sling Blue service. To get up to four streams, go to the My Account page and make sure that the "show me only Sling Blue versions of channels in both services" box is not checked.

Miscellaneous
Certain programs may be unavailable due to programmer restrictions or blackouts. Only available within the United States. State and local taxes apply. All prices, fees, charges, services, programming, features, functionality and offers subject to change without notice. Offer cannot be redeemed for cash or credit.

Channels Offered in Select Markets
Some local channels including FOX and NBC are only available in select markets. See which local channels are available in your area here.

Although our fiber service usually means 100% fiber-optic network to your location, in limited circumstances CenturyLink may need to deploy alternative technologies coupled with a non-fiber connection from a certain point (usually the curb) to your location in order to provide the advertised download speeds.

Customer speed experiences will vary, particularly when accessing the Internet wirelessly from various devices. Maximum download/upload speeds are up to 940 megabits per second via a wired connection due to overhead capacity reserved to deliver the data. Internet speeds are not guaranteed due to conditions outside of network control, including customer location, devices, equipment, and access through a wired or wireless connection; see centurylink.com/InternetPolicy for more information.

Service is not available everywhere. Offer available to qualifying customers only. Limited time offer. Monthly service rates, leased equipment rates, and taxes, fees, and surcharges, are subject to change and, if any changes are made to existing CenturyLink accounts in any manner, all prior discounts will be void. Month to month (referred to as "no contract") service means no term commitment and may be cancelled at any time without an early termination fee but customer must accept High-Speed Internet Subscriber Agreement prior to using service (see centurylink.com/eula). To receive advertised rate, all customers must enroll in paperless billing and agree to not receive a paper invoice from CenturyLink. If paperless billing is cancelled or not activated in a timely manner, the then-current standard rate will apply. Customer may access their monthly invoice in My CenturyLink online account. Service will begin on the date your order is completed and full payment is processed through your choice of debit card, credit card, or other prepay service available with your subscription. Each month following, a recurring e-commerce transaction for your service will be processed as service automatically renews monthly until cancelled by customer. CenturyLink may change, cancel, or substitute offers and services, or vary them by service area, at its sole discretion without notice. All products and services listed are governed by tariffs, terms of service, or terms and conditions posted at centurylink.com/terms. See centurylink.com/feesandtaxes for applicable taxes, fees and surcharges. Additional restrictions apply. WiFi equipment and Install Offer: Limited time offer is available to new CenturyLink customers who sign up for a new, qualifying 940M Internet plan. Limit one offer per location during a 12-month period. Offer may not be transferable or stackable with certain promotions. CenturyLink may change or cancel offer at its sole discretion without notice. Additional restrictions apply. WiFi equipment: One WiFi equipment per account; taxes may apply. Equipment provided on a one-time basis (no exchanges, upgrades, substitutions, or replacements) and at CenturyLink’s discretion. High-Speed Internet Subscriber Agreement Equipment Return policy applies. Installation: If customer completes sign-up through centurylink.com, offer will also include professional installation at customer’s eligible location. Technician will provide the WiFi equipment at the time of installation. Secure WiFi: If your WiFi equipment includes the Secure WiFi feature, it should begin working within 72 hours of activating as long as you fully install it and leave it plugged in. Altering WiFi equipment settings may disable Secure WiFi, as will Internet connection issues. If you are unsure whether Secure WiFi is working, contact us. Restrictions apply.


Aklamio - Customer to Customer Referral Program disclaimer for Cash Reward

CenturyLink Refer & Earn Program ("Program") is available to current/new residential and small business customers of CenturyLink or non-customer individuals ("Referrers") referring new, potential customers ("Referees") to CenturyLink for residential internet service. Referrers must meet eligibility requirements described at https://centurylink.aklamio.com/ ("Website") and receive unique referral code in order to participate; current employees/representatives, sales agents/leasing agents or partners/affiliates of CenturyLink and Lumen are not eligible for this Program. Referrers must complete the registration process at Website prior to the first referral that results in a completed sale. Qualified referrals for Internet for all speeds up to 99 Mbps are eligible for a $50 cash reward; qualified referrals for Internet for all speeds ranging from up to 100 Mbps to up to 940 Mbps are eligible for a $100 cash reward. Referrers and Referees will receive payment (a deposit to PayPal or bank account) after the referral has been qualified/audited and service activated for 60 consecutive days. If a Program Participant earns more than $600 in a single calendar year from the Program, Aklamio will report the yearly amount earned to the Internal Revenue Service and mail a 1099-MISC form to the Participant. Only registered Referrers with qualifying referral/completed sales that include the Referrer's unique referral code will be eligible for cash reward; any referrals outside of the process or missing referral code are void. Participation in more than one Referral Program through Lumen is prohibited. Duplicate referrals of same person/address will only be paid one-time and to the first Referrer to refer that Referee/address. CenturyLink may change, cancel, or substitute the Program, or vary it by service area, at its sole discretion without notice. Enrollment, cash reward/payment details, and terms and conditions are located at Website, executed by Aklamio. Additional restrictions apply.


$100 Affiliate Referral Offer

^$100 Mastercard® Card ("Card") Offer: Limited time offer. Offer available to new qualifying, residential customers who sign-up on-line for a new residential, prepaid CenturyLink Internet plan through a participating, authorized Commission Junction (“CJ”) Affiliate partner website. Offer not available to customers with other ISPs. Customer will receive an email or postcard within 3-4 weeks of activating service and will be required to complete online redemption form within 60 days after ordering service. Card will be sent 4-6 weeks after all eligibility, redemption and retention requirements have been met. Account must be current with first payment received and in good standing. One Card per account per 12 months. Offer cannot be combined with other CenturyLink Internet reward/award/promotion cards/codes unless otherwise allowed.CenturyLink may change the form of payment, vendor, etc., at their discretion when fulfilling the promotional offer. Card/Virtual Card is issued by Pathward, N.A., Member FDIC, pursuant to license by Mastercard International Incorporated. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. No cash access or recurring payments. Card can be used where Debit Mastercard is accepted. Virtual Card can be used online, for phone/mail orders, or in stores that accept mobile wallet where Debit Mastercard is accepted. Card/Virtual Card valid for up to 6/24 months; funds do not expire and may be available after the expiration date, fees may apply. Terms and conditions apply.


Business Solution Pack

Qualifying CenturyLink Internet subscription required.

 

Business Solution Pack includes the following features:  Vivial-One-Page site features name, contact number, picture, industry and email address. Additional limitations apply. Cloud Fax - Service includes a total of 20 pages of fax transactions per month. If customer exceeds 20 pages/month they are charged .10/page. Additional restrictions apply. CenturyLink may change, cancel, or substitute offers and services, or vary them by service area, at its sole discretion without notice.


Static IP

 

Qualifying CenturyLink Internet subscription required and a one-time $75 activation fee per block of IP addresses will apply. CenturyLink supports the static IP pipe only, and not other internet services that the customer may attempt to run via this application, which are not supported by CenturyLink. If you move or transfer service, your static IP address will change. CenturyLink retains the ownership of the static IP address and it must be surrendered to CenturyLink upon the cancellation of static IP service. If CenturyLink upgrades their network, your Static IP address may change. There may be a brief interruption of service while provisioning your order. All products and services listed are governed by tariffs, terms of service, or terms and conditions posted at centurylink.com/terms. See centurylink.com/feesandtaxes for taxes and fees. Additional restrictions may apply. Prepayment: Service will begin on the date your order is completed and full payment is processed through your choice of debit card, credit card, or other prepay service available with your subscription.  Each month following, a recurring e-commerce transaction for your service will be processed as service automatically renews monthly until cancelled by customer.  Customers who choose to pay their bill using a credit or debit card via standard payment methods will be assessed an ACI Processing Charge of $3 for each payment transaction; excludes Colorado and Minnesota customers. CenturyLink may require customers to pay by credit or debit card and incur the ACI Processing Charge after two failed bank account draws within a twelve-month period.

 

Secure WiFi

Customer speed experiences will vary, particularly when accessing the Internet wirelessly from various devices. Download speeds are via a wired connection. Internet speeds are not guaranteed due to conditions outside of network control, including customer location, devices, equipment, and access through a wired or wireless connection; see www.centurylink.com/InternetPolicy for more information.

 

Secure WiFi is included in certain CenturyLink-provided WiFi equipment and not sold as a separate service. CenturyLink may change, cancel, or substitute offers and services, or vary them by service area, at its sole discretion without notice. All products and services listed are governed by tariffs, terms of service, or terms and conditions posted at www.centurylink.com/terms. Secure WiFi: If your WiFi equipment includes the Secure WiFi feature, it should begin working within 72 hours of activating as long as you fully install it and leave it plugged in. Altering WiFi equipment settings may disable Secure WiFi, as will Internet connection issues. If you are unsure whether Secure WiFi is working, contact us. Restrictions apply.


Recommended Computer Specifications

  • Operating System: Windows 7 Pro 64-bit
  • Processor: Intel® Core™ i5-3320M CPU @ 2.60GHz (4 CPUs)
  • RAM: 16 GB
  • Network adapter (naming device varies): 1000 Mbps, 1000baseTx, or GigE

Simply Unlimited Phone - Unlimited Nationwide Calling

 

*The CTL Fees are Facility Relocation Cost Recovery Fee, Property Tax Recovery Fee, and Federal Regulatory Recovery Fee. These are neither taxes nor required by law but set by CenturyLink and may change. For information about taxes and fees, visit centurylink.com/feesandtaxes.

Service is not available everywhere. Available to new qualifying, residential customers. Customers who choose to pay their bill using a credit or debit card via standard payment methods will be assessed an ACI Processing Charge of $3 for each payment transaction; excludes Colorado and Minnesota customers. CenturyLink may require customers to pay by credit or debit card and incur the ACI Processing Charge after two failed bank account draws within a twelve-month period. Limited time offer. Monthly service rate and taxes and fees, are subject to change and, if any changes are made to existing CenturyLink accounts in any manner, all prior discounts will be void.  Customers who elect to receive a paper bill will be charged $2 for each applicable monthly bill. A credit check or deposit may apply. Voice service is governed by tariffs, terms of service, or terms and conditions posted at centurylink.com/terms. Additional restrictions may apply. Service applies to one residential phone line with direct-dial, local and nationwide long distance voice calling from home phone, including Alaska, Puerto Rico, Guam, and U.S. Virgin Islands; excludes commercial use, call center, data and facsimile services (including dial-up Internet connections, data services, and facsimile; each may be billed at $0.10 per minute), conference lines, directory and operator assistance, chat lines, pay-per-call, calling card use, or multi-housing units. Usage will be monitored for compliance and service may be suspended/terminated for non-compliance. If usage consistently exceeds 5,000 minutes/mo., customer may be moved to another plan. International calling billed separately.

 

Simply Unlimited Phone - Unlimited Nationwide Calling

 

(Voice added to Simply Unlimited Internet or Fiber Internet)

 

 

*The CTL Fees are Facility Relocation Cost Recovery Fee, Property Tax Recovery Fee, and Federal Regulatory Recovery Fee. These are neither taxes nor required by law but set by CenturyLink and may change. For information about taxes and fees, visit centurylink.com/feesandtaxes.

Service is not available everywhere. Available to new qualifying, residential customers. Customers who choose to pay their bill using a credit or debit card via standard payment methods will be assessed an ACI Processing Charge of $3 for each payment transaction; excludes Colorado and Minnesota customers. CenturyLink may require customers to pay by credit or debit card and incur the ACI Processing Charge after two failed bank account draws within a twelve-month period. Limited time offer. Monthly rate requires a subscription to a qualifying CenturyLink Internet plan. Monthly service rate and taxes and fees, are subject to change and, if any changes are made to existing CenturyLink accounts in any manner, all prior discounts will be void. Customers who elect to receive a paper bill will be charged $2 for each applicable monthly bill. A credit check or deposit may apply. Voice service is governed by tariffs, terms of service, or terms and conditions posted at centurylink.com/terms. Additional restrictions may apply. Service applies to one residential phone line with direct-dial, local and nationwide long distance voice calling from home phone, including Alaska, Puerto Rico, Guam, and U.S. Virgin Islands; excludes commercial use, call center, data and facsimile services (including dial-up Internet connections, data services, and facsimile; each may be billed at $0.10 per minute), conference lines, directory and operator assistance, chat lines, pay-per-call, calling card use, or multi-housing units. Usage will be monitored for compliance and service may be suspended/terminated for non-compliance. If usage consistently exceeds 5,000 minutes/mo., customer may be moved to another plan. International calling billed separately.

Small Business Digital Phone

 

Customer will not be able to place or receive any calls, including 911 calls, if the Internet connection fails or becomes degraded, required equipment fails, or customer doesn't have electrical power for the service (unless you have functioning battery backup power available). 911 services may not be available if you change your service location before receiving confirmation from CenturyLink.

 

Services and limited time offer are not available everywhere. Rate is available to new, qualifying business customers who subscribe to a qualifying CenturyLink Business Internet plan (min. upload speed: 500-749K/2 lines, 750K-999K/5 lines, 1MB+/10 lines). Rate applies to one phone line; monthly fees will apply to additional lines, if selected. Additional equipment required for Digital Phone. One-time $10 activation fee applies per line. Monthly service rates, leased equipment rates, and taxes, fees, and surcharges, are subject to change and, if any changes are made to existing CenturyLink accounts in any manner, all prior discounts will be void. Month to month service may be cancelled at any time. Customer must remain in good standing. Additional restrictions may apply. CenturyLink may change, cancel, or substitute offers and services, or vary them by service area, at its sole discretion without notice. All products and services listed are governed by tariffs, terms of service, or terms and conditions posted at https://www.centurylink.com/aboutus/legal/terms-and-conditions/business-products-and-services.html.  See www.centurylink.com/feesandtaxes for applicable taxes, fees and surcharges. Prepayment: Service will begin on the date your order is completed and full credit or debit card payment is processed. Each month following, a recurring e-commerce transaction for your service will be processed as service automatically renews monthly until cancelled by customer. Digital Phone: Service applies to direct-dial, local and nationwide long-distance voice calling, and Caller ID, Hold, Call Waiting and 3-way calling.  Service requires power, unlike analog Business Phone lines. Voicemail and/or Text messaging service can be added for an additional monthly fee.  Service excludes call center, data services, conference lines, directory and operator assistance, chat lines, pay-per-call, calling card use, or multi-housing units, 0+ dialing, and 3-digit dialing (other than 911, 711, 611 and 411), and Premium service. Not recommended for business fax purposes, Point of Sale (POS) credit card transactions or security systems; doesn’t support collect calls, third-party calls and 900 numbers.


Small Business VoIP

Connected Voice Basic

 

Customer will not be able to place or receive any calls, including 911 calls, if customer does not have electrical power for the service (unless you have functioning battery backup power available).

 

Limited availability.  Service in select locations only.  Available to qualifying customers only. Customers who choose to pay their bill using a credit or debit card via standard payment methods will be assessed an ACI Processing Charge of $3 for each payment transaction; excludes Colorado and Minnesota customers. CenturyLink may require customers to pay by credit or debit card and incur the ACI Processing Charge after two failed bank account draws within a twelve-month period. Limited time offer. Monthly service and phone line (if applicable) rates, equipment fees, and taxes and fees are subject to change and, if any changes are made to existing accounts in any manner, all prior discounts will be void. ATA Adapter: Service requires an ATA adapter (included); self-installation of equipment required. An ATA adapter is included in the service. Month to month (referred to as “no contract”) service means no term commitment and may be cancelled at any time without an early termination fee but customer must accept Connected Voice  Subscriber Agreement prior to using service (see centurylink.com/legal/en/Connected_Voice_Subscriber_Agreement.html). See centurylink.com/feesandtaxes for applicable taxes and fees. Additional restrictions may apply.   Connected Voice: Service applies to direct-dial, unlimited local and long-distance voice calling in the contiguous United States, Alaska, Hawaii, Puerto Rico, and U.S. Virgin Islands (Guam excluded). The service also includes a bucket of 500 direct-dial international voice calling minutes within each customer billing cycle to Canada, Mexico, United Kingdom, Ireland, and Germany (“Minute Bucket”). Once the Minute Bucket threshold has been met during a customer billing cycle, calls to the Minute Bucket countries listed are unavailable until the Minute Bucket is reset on the first day of the next billing cycle. Unused Minute Bucket minutes will not carry over to next month. Service includes Caller ID, Hold, Call Waiting, 3-way calling and Voicemail. Service excludes call center, data services, conference lines, directory and operator assistance, chat lines, pay-per-call, calling card use, 0+ dialing, and 3-digit dialing (other than 911, 711, 611 and 411), and Premium service. Not recommended for fax purposes, Point of Sale (POS) credit card transactions or security systems; does not support collect calls, third-party calls and 900 numbers. Prepayment: Service will begin on the date your order is completed and full payment is processed through your choice of debit card, credit card, or other prepay service available with your subscription.  Each month following, a recurring e-commerce transaction for your service will be processed as service automatically renews monthly until cancelled by customer.

 

Connected Voice Professional

 

Customer will not be able to place or receive any calls, including 911 calls, if customer does not have electrical power for the service (unless you have functioning battery backup power available).

 

Limited availability. Service in select locations only.  Available to qualifying customers only. Customers who choose to pay their bill using a credit or debit card via standard payment methods will be assessed an ACI Processing Charge of $3 for each payment transaction; excludes Colorado and Minnesota customers. CenturyLink may require customers to pay by credit or debit card and incur the ACI Processing Charge after two failed bank account draws within a twelve-month period. Limited time offer. Monthly service rates, equipment fees, installation fees, taxes and fees are subject to change and, if any changes are made to existing accounts in any manner, all prior discounts will be void. IP Phone: Service requires purchase of an IP Phone per package for a one-time charge of $179, plus taxes; package includes up to three phone numbers. Installation: a one-time installation fee of $199 will apply for the first package; a $49 fee will apply for each additional package added. Month to month (referred to as “no contract”) service means no term commitment and may be cancelled at any time without an early termination fee but customer must accept Connected Voice  Subscriber Agreement prior to using service (see centurylink.com/legal/en/Connected_Voice_Subscriber_Agreement.html). See centurylink.com/feesandtaxes for applicable taxes and fees. Additional restrictions may apply.  Connected Voice: Service applies to direct-dial, unlimited local and long-distance voice calling in the contiguous United States, Alaska, Hawaii, Puerto Rico, and U.S. Virgin Islands (excludes Guam). The service also includes a bucket of 500 direct-dial international voice calling minutes within each customer billing cycle to Canada, Mexico, United Kingdom, Ireland, and Germany (“Minute Bucket”). Once the Minute Bucket threshold has been met during a customer billing cycle, calls to the Minute Bucket countries listed are unavailable until the Minute Bucket is reset on the first day of the next billing cycle. Unused Minute Bucket minutes will not carry over to next month. Service includes Caller ID, Hold, Call Waiting, 3-way calling and Voicemail. Service excludes call center, data services, conference lines, directory and operator assistance, chat lines, pay-per-call, calling card use, 0+ dialing, and 3-digit dialing (other than 911, 711, 611 and 411), and Premium service. Not recommended for fax purposes, Point of Sale (POS) credit card transactions or security systems; does not support collect calls, third-party calls and 900 numbers. Prepayment: Service will begin on the date your order is completed and full payment is processed through your choice of debit card, credit card, or other prepay service available with your subscription.  Each month following, a recurring e-commerce transaction for your service will be processed as service automatically renews monthly until cancelled by customer.  

Streaming Third Party Content

Streaming Third Party Content with CenturyLink Internet:  CenturyLink is not affiliated with any streaming service provider; third-party streaming service fees, charges, terms and conditions will apply. To stream with CenturyLink Internet, you must subscribe to a speed plan with up to 10 Mbps download (25 Mbps recommended).  To view streaming services on TV, additional third-party equipment may be required. The streaming content accessible to individual subscribers depends on the selected third-party packages and/or channels, device, location, and how they are accessing the content. CenturyLink may change, cancel, or substitute offers and services, or vary them by service area, at its sole discretion without notice. All products and services listed are governed by tariffs, terms of service, or terms and conditions posted at centurylink.com/terms. Customer speed experiences will vary, particularly when accessing the Internet wirelessly from various devices. Internet speeds are not guaranteed due to conditions outside of network control, including customer location, devices, equipment, and access through a wired or wireless connection; see centurylink.com/InternetPolicy for more information. Additional restrictions apply. Images and logos are the property of their respective networks and providers.


CenturyLink TV Recommendation Tool

CenturyLink has relationships with certain pay TV providers ("Traditional TV") and streaming TV providers ("Streaming TV") listed and their service commitments/contracts, package details, pricing, equipment fees and internet speed requirements will apply. To access TV content from the individual Streaming TV service providers through CenturyLink Internet, you are recommended to subscribe to a speed plan with at least up to 10 Mbps download. Speed subscription requirements may apply to Traditional TV offers. Recommendation tool is powered by Mybundle.TV and CenturyLink does not engage or advise on TV recommendations from this site. To view any TV content, additional third-party equipment may be required. Limited time offer. Additional restrictions may apply.


DISH TV Service

CenturyLink is an authorized retailer of DISH Network L.L.C. DISH, DISH Network and DISH Network logos are trademarks, registered trademarks and/or service marks of DISH Network L.L.C. and/or its affiliate(s). The DISH Network trademarks, registered trademarks and/or service marks are used under license of DISH Network L.L.C. and/or its affiliate(s). Offer for new and qualifying former customers only. Important Terms and Conditions: Requires credit qualification and 2-year commitment. Upfront activation and/or receiver upgrade fees may apply based on credit qualification. Offer ends 04/09/2025. 2-year commitment: Early termination fee of $20/mo. remaining applies if you cancel early. Included in 2-Year Price Guarantee at $91.99 advertised price: America's Top 120 programming package, local channels, HD service fees, and Hopper Duo Smart DVR for 1 TV. Included in 2-Year Price Guarantee for additional cost: Programming package upgrades ($106.99 for AT120+, $111.99 for AT200, $121.99 for AT250), monthly fees for upgraded or additional receivers ($5-$7 per additional TV, receivers with additional functionality may be $10-$15). NOT included in 2-Year Price Guarantee or advertised price (and subject to change): Taxes & surcharges, add-on programming (including premium channels), DISH Protect, and transactional fees. Premium Channels 3 Mos. Free: After 3 mos., you will be billed $30/mo. for Paramount+ with Showtime, Starz and DISH Movie Pack unless you call or go online to cancel. Remote: The DISH Voice Remote requires internet-connected Hopper, Joey or Wally device. Customer must press the Voice Remote button to activate the feature. Other: All packages, programming, features, and functionality and all prices and fees not included in price guarantee are subject to change without notice. After 6 mos., if selected, you will be billed $11.99/mo. for DISH Protect unless you call to cancel. After 2 years, then-current everyday prices for all services apply. For business customers, additional monthly fees may apply. Free standard professional installation only.

DIRECTV Service

`Service subject to DIRECTV terms and conditions (see https://www.directv.com/legal/legal-policy-center/ ). Available only in the U.S. (excludes Puerto Rico and U.S.V.I.). Some offers may not be available through all channels and in select areas. Different offers may apply for eligible multi-dwelling units. Early termination fees apply for a maximum of $480, prorated at $20 per month over the 24-month term. Visit http://directv.com/legal/ or call for details.

Regional Sports & Local Channels: Regional Sports available with CHOICE and above. Not available in select areas. Channels vary by package & billing region. Device may need to be in billing region in order to view. Limits: Programming subject to blackout restrictions.

All offers, packages, programming, promotions, features, terms, restrictions & conditions and all prices and fees not included in price guarantee are subject to change or discontinuation without notice.

DIRECTV Svc Terms: Subject to Customer Agreement & Equipment Lease (equipment lease not available in select sales channels for DIRECTV via Internet). Taxes, surcharges, add-on programming (including premium channels), DIRECTV Protection Plan, DIRECTV Tech Protect, transactional fees, and Federal Cost Recovery Fee are not included in two-year price guarantee. Visit http://directv.com/legal/ or call for details.

VIA SATELLITE:

Service subject to DIRECTV delivered via satellite terms and conditions (see https://www.directv.com/legal/legal-policy-center). Available only in the U.S. (excludes Puerto Rico and U.S.V.I.). DIRECTV App:  Req’s compatible device and data connection; data charges may apply. Regional Sports & Local Channels: Regional Sports available with CHOICE and above. Not available in select areas. Channels and pricing vary by package & billing region. Device may need to be in billing region in order to view. In select markets certain local channels are not available, call 800-535-5000 or visit directv.com/channel-lineup/ for more info. Limits: Programming subject to blackout restrictions. Some offers may not be available through all channels and in select areas. Different offers may apply for eligible multi-dwelling units. All offers, packages, programming, promotions, features, terms, restrictions & conditions and all prices and fees not included in price guarantee are subject to change or discontinuation without notice. Visit directv.com/legal/ or call for details. Pricing ENTERTAINMENT $89.99/mo., CHOICE $122.98/mo., ULTIMATE $152.98/mo., PREMIER $197.98/mo. for 2 years. After 2 years, continues month to month at then-current prevailing prices unless canceled. Prices reflect base package prices plus the req’d. $15/mo. Advanced Receiver Service Fee and Regional Sports Fee (RSF) of up to $17.99/mo. RSF applies to CHOICE Pkg or higher and varies based on location. May be lower in some areas. $7/mo. for each additional TV connection on your account. Applicable use tax expense surcharge on retail value of installation, custom installation charges, equipment upgrades/add-ons, and certain other add’l fees & chrgs. See directv.com/directv-fees/ for additional information. $10/mo. Autopay and Paperless Bill Discount: Must enroll in autopay & paperless bill within 30 days of TV activation to receive bill credit starting in 1-3 bill cycles (pay $10 more/mo. until discount begins). Must maintain autopay/paperless bill and valid email address to continue credits. DIRECTV Svc Terms:  Subject to Equipment Lease & Customer Agreements. Taxes, surcharges, add-on programming (including premium channels), protection plan, transactional fees, and Federal Cost Recovery Fee are not included in two-year price guarantee. Visit directv.com/legal/ or call for details. Early termination fees apply for a maximum of $480, prorated at $20 per month over the 24-month term.

Equipment Non-Return-Fees: If you cancel your service, you must return your leased equipment. Failure to return any equipment will result in fees of $45 for each standard DIRECTV Receiver, each HD DIRECTV Receiver, each Genie Mini and each Gemini receiver and $135 for each DVR, HD DVR, Genie® HD DVR and/or Genie 2 DIRECTV Receiver. Gemini Device:  For optimal performance, you will need an Internet connection, your use of which is subject to the fees, restrictions, terms, and limitations imposed by your Internet service provider. 

CENTURYLINK OFFER: Services and bundle discount offer may not be available everywhere. Residential customers only. Qualifying services required and contract may apply. Additional restrictions apply. Contact CenturyLink for details.  The name CenturyLink and the pathways logo are trademarks of CenturyLink.

VIA INTERNET:

Service subject to DIRECTV delivered via internet terms and conditions (see directv.com/legal/legal-policy-center/).  Available only in the U.S. (excludes Puerto Rico and U.S.V.I.). Some offers may not be available through all channels and in select areas. Different offers may apply for eligible multi-dwelling units. Early termination fees apply for a maximum of $480, prorated at $20 per month over the 24-month term. If you cancel your service within the first 14 days of ordering, a full refund of charges will be applied, and the early termination fees will be waived. If service is canceled after 14 days, you can continue to access DIRECTV through the end of the bill period, but there is no refund or credit for partial-month or unwatched content.  

Requires high speed internet. Minimum internet speed of 8Mbps per stream recommended for optimal viewing. DIRECTV App: Req’s compatible device and data connection; data charges may apply Pricing: ENTERTAINMENT $89.99/mo., CHOICE $122.98/mo., ULTIMATE $152.98/mo., PREMIER $197.98/mo. for 2 years. After 2 years, continues month to month at then-current prevailing prices unless cancelled. Prices reflect base package prices plus the req’d. $15/mo. Advanced Receiver Service Fee and Regional Sports Fee (RSF) of up to $17.99/mo. RSF applies to CHOICE Pkg or higher and varies based on location. May be lower in some areas. $7/mo. for each additional TV connection on your account and certain other add’l fees & charges may apply.  State and local taxes or other governmental fees and charges may apply including any such taxes, fees or charges assessed against discounted fees or service credits. See directv.com/directv-fees/ for additional information.

Equipment Non-Return-Fees If service is cancelled, you must return the included and leased device to avoid a non-return fee of $120 per device.  

Regional Sports & Local Channels: Regional Sports available with CHOICE and above. Not available in select areas. Channels and pricing vary by package & billing region. Device may need to be in billing region in order to view.  Limits: Programming subject to blackout restrictions

DIRECTV Svc Terms:  Subject to Equipment Lease & Customer Agreement. Taxes, surcharges, add-on programming (including premium channels), DIRECTV TECH PROTECT, and transactional fees are not included in two-year price guarantee. Visit directv.com/legal/ or call for details.

All offers, programming, promotions, pricing, terms, restrictions & conditions subject to change & may be modified, discontinued, or terminated at any time without notice. See directv.com for details.

 

©2024 DIRECTV. DIRECTV and all other DIRECTV marks are trademarks of DIRECTV, LLC. All other marks are the property of their respective owners.

DIRECTV STREAM

*DIRECTV STREAM: Service subject to DIRECTV STREAM terms and conditions (see directv.com/legal/). Requires high speed internet. Minimum internet speed of 8Mbps per stream recommended for optimal viewing. Compatible device req’d. Residential U.S. customers only (excludes Puerto Rico and U.S. Virgin Islands). Your DIRECTV STREAM service renews monthly at the prevailing rate, charged to your payment method on file unless you cancel. New customers who cancel service in the first 14 days will receive a full refund. Otherwise, no refunds or credits for any partial month periods or unwatched content. However, once you've cancelled, you can access DIRECTV STREAM through the remaining monthly period. Returning customers who disconnected service within previous 12 months are not eligible for a refund. Regional Sports & Local Channels: Regional Sports available with CHOICE and above. Not available in select areas. Channels vary by package & billing region. Device may need to be in billing region in order to view. Cancellation: Modify or cancel at any time online or by calling 1-800-531-5000. Taxes: State and local taxes or other governmental fees and charges may apply including any such taxes, fees or charges assessed against discounted fees or service credits. Limits: Offers may not be available through all channels and in select areas. Programming subject to blackout restrictions. All offers, programming, promotions, pricing, terms, restrictions & conditions subject to change & may be modified, discontinued, or terminated at any time without notice. See directv.com/stream/ for details. ©2023 DIRECTV. DIRECTV and all other DIRECTV marks are trademarks of DIRECTV, LLC. All other marks are the property of their respective owners.


Bark

CenturyLink is not responsible or liable for any Bark service features or offers, including monitoring, billing, and privacy matters. Bark Terms and Conditions apply. CenturyLink may change, cancel, or substitute offers and services, or vary them by service area, at its sole discretion without notice.


International Resources

CenturyLink is providing their customers access to these products through its relationship with International Resources ("IR"). IR terms and conditions will apply, and IR is responsible for all equipment descriptions, images, pricing, taxes, shipping, and handling fees that appear on this website. CenturyLink is not responsible or liable for any product available on this website. CenturyLink may change, cancel, or substitute offers and services, or vary them by service area, at its sole discretion without notice. All CenturyLink products and services listed are governed by tariffs, terms of service, or terms and conditions posted at www.centurylink.com/terms. Additional restrictions may apply.


Personal Tech ProSM by Assurant®

All support provided through Personal TechProSM is provided by Assurant®, a third-party company not legally affiliated with CenturyLink.  Assurant Terms of Service will apply.  CenturyLink has no responsibility or liability for support or other services provided by Assurant.  CenturyLink may change, cancel, or substitute offers and services, or vary them by service area, at its sole discretion without notice. Additional restrictions may apply.

 

Personal TechPro℠ and the Pocket Geek® Home app are Intended for personal use by an individual or single household.


Cyber Shield

All support provided through Cyber Shield is provided by Aura, a third-party company not legally affiliated with CenturyLink. Monthly subscription will provide service features for one individual as the authorized account holder of the e-mail address submitted at time of sign-up. "Authorized account holder" is defined as the natural person who is assigned to the account by an Internet access provider, online service provider or other organization (e.g., business, educational, institution, etc.) responsible for assigning accounts for the domain associated with the submitted account. Customer may need to provide confirmation that he/she is the authorized account holder of the account. Aura Terms & Conditions, and Privacy Policy will apply. CenturyLink has no responsibility or liability for support or other services provided by Aura. CenturyLink may change, cancel, or substitute offers and services, or vary them by service area, at its sole discretion without notice. Additional restrictions may apply.


MTU Business Fiber Internet

Services are not available everywhere. Business customers only. CenturyLink may change cancel, or substitute offers and services, or vary them by service area, at its sole discretion without notice. All products and services listed are governed by tariffs, terms of service or terms and conditions posted at www.centurylink.com/aboutus/legal/index.html. Restrictions apply. © 2022 CenturyLink. All Rights Reserved.​ ​


MTU Fiber+

Speed and service may not be available in your area. Business customers only. CenturyLink may change, cancel, or substitute offers and services, or vary them by service area, at its sole discretion without notice. Listed speeds vary due to conditions outside of network control, including customer location, equipment, access through a wireless connection, and are not guaranteed. Additional terms, conditions and restrictions apply. ©2022 CenturyLink. All Rights Reserved.


MTU Fiber Internet and G.hn

Although our fiber service usually means 100% fiber-optic network to your location, in limited circumstances CenturyLink may need to deploy alternative technologies coupled with a non-fiber connection from a certain point (usually the curb) to your location in order to provide the advertised download speeds.​

Customer speed experiences will vary, particularly when accessing the Internet wirelessly from various devices. Download speeds are via a wired connection. Internet speeds are not guaranteed due to conditions outside of network control, including customer location, devices, equipment, and access through a wired or wireless connection; see centurylink.com/InternetPolicy for more information.​

 

Services are not available everywhere. Business customers only. CenturyLink may change cancel, or substitute offers and services, or vary them by service area, at its sole discretion without notice. All products and services listed are governed by tariffs, terms of service or terms and conditions posted at www.centurylink.com/aboutus/legal/index.html. Restrictions apply. © 2022 CenturyLink. All Rights Reserved.​


Connected Voice Basic & Professional

Connected Voice Basic

 

Customer will not be able to place or receive any calls, including 911 calls, if customer does not have electrical power for the service (unless you have functioning battery backup power available).

 

Limited availability.  Service in select locations only.  Available to qualifying customers only. Limited time offer. Monthly service and phone line (if applicable) rates, equipment fees, installation fees, and taxes and fees are subject to change and, if any changes are made to existing accounts in any manner, all prior discounts will be void. Analog Telephone Adapter (ATA): Service requires an ATA adapter (included); self-installation of equipment required. Month to month (referred to as “no contract”) service means no term commitment and may be cancelled at any time without an early termination fee but customer must accept Connected Voice  Subscriber Agreement prior to using service (see centurylink.com/legal/en/Connected_Voice_Subscriber_Agreement.html). CenturyLink may change, cancel, or substitute offers and services, or vary them by service area, at its sole discretion without notice.  See centurylink.com/feesandtaxes for applicable taxes and fees. Additional restrictions may apply.   Connected Voice: Service applies to direct-dial, unlimited local and long-distance voice calling in the contiguous United States, Alaska, Hawaii, Puerto Rico, and U.S. Virgin Islands (Guam excluded). The service also includes a bucket of 500 direct-dial international voice calling minutes within each customer billing cycle to Canada, Mexico, United Kingdom, Ireland, and Germany (“Minute Bucket”). Once the Minute Bucket threshold has been met during a customer billing cycle, calls to the Minute Bucket countries listed are unavailable until the Minute Bucket is reset on the first day of the next billing cycle. Unused Minute Bucket minutes will not carry over to next month. Service includes Caller ID, Hold, Call Waiting, 3-way calling and Voicemail. Service excludes call center, data services, conference lines, directory and operator assistance, chat lines, pay-per-call, calling card use, 0+ dialing, and 3-digit dialing (other than 911, 711, 611 and 411), and Premium service. Not recommended for fax purposes, Point of Sale (POS) credit card transactions or security systems; does not support collect calls, third-party calls and 900 numbers. Prepayment: Service will begin on the date your order is completed and full payment is processed through your choice of debit card, credit card, or other prepay service available with your subscription.  Each month following, a recurring e-commerce transaction for your service will be processed as service automatically renews monthly until cancelled by customer.

 

 

Connected Voice Professional

 

Customer will not be able to place or receive any calls, including 911 calls, if customer does not have electrical power for the service (unless you have functioning battery backup power available).

 

Service not available everywhere.  Available to qualifying customers only. Limited time offer. Monthly service rates, equipment fees, installation fees, taxes and fees are subject to change and, if any changes are made to existing accounts in any manner, all prior discounts will be void. IP Phone: Service requires purchase of an IP Phone per package for a one-time charge of $179, plus taxes; self-installation of equipment required, and package includes up to three phone numbers. Month to month service may be cancelled at any time. CenturyLink may change, cancel, or substitute offers and services, or vary them by service area, at its sole discretion without notice. All products and services listed are governed by tariffs, terms of service, or terms and conditions posted at www.centurylink.com/terms.  See www.centurylink.com/feesandtaxes for applicable taxes and fees. Additional restrictions may apply.  Connected Voice: Service applies to direct-dial, unlimited local and long-distance voice calling in the contiguous United States, Alaska, Hawaii, Puerto Rico, and U.S. Virgin Islands (excludes Guam). The service also includes a bucket of 500 direct-dial international voice calling minutes within each customer billing cycle to Canada, Mexico, United Kingdom, Ireland, and Germany (“Minute Bucket”). Once the Minute Bucket threshold has been met during a customer billing cycle, calls to the Minute Bucket countries listed are unavailable until the Minute Bucket is reset on the first day of the next billing cycle. Unused Minute Bucket minutes will not carry over to next month. Service includes Caller ID, Hold, Call Waiting, 3-way calling and Voicemail. Service excludes call center, data services, conference lines, directory and operator assistance, chat lines, pay-per-call, calling card use, 0+ dialing, and 3-digit dialing (other than 911, 711, 611 and 411), and Premium service. Not recommended for fax purposes, Point of Sale (POS) credit card transactions or security systems; does not support collect calls, third-party calls and 900 numbers. Prepayment: Service will begin on the date your order is completed and full payment is processed through your choice of debit card, credit card, or other prepay service available with your subscription.  Each month following, a recurring e-commerce transaction for your service will be processed as service automatically renews monthly until cancelled by customer.

$100 or $200 CenturyLink Prepaid Mastercard (“Card”) Offer

Limited time offer is available to those in direct receipt (select Omaha, NE addressee) of the offer who sign-up for the CenturyLink 200 Mbps service plan as a new fiber internet customer through centurylink.com will receive a $100 Card; those who sign up for a CenturyLink 940 Mbps service plan will receive a $200 Card. One offer per customer. Customer will receive an email or postcard within 3-4 weeks of order completion and will be required to complete online redemption form within 60 days of receipt. Customer must pay first bill in full, with account current and in good standing. The Card will be sent 4-6 weeks after confirmation of all eligibility and retention requirements have been met. Customer qualification for Card is at CenturyLink's discretion. Offer cannot be combined with other CenturyLink Internet reward/award/promotion cards/codes unless otherwise allowed. CenturyLink may change the form of payment, vendor, etc., at their discretion when fulfilling the promotional offer. Card/Virtual Card is issued by Pathward, N.A., Member FDIC, pursuant to license by Mastercard International Incorporated. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. No cash access or recurring payments. Card can be used where Debit Mastercard is accepted. Virtual Card can be used online, for phone/mail orders, or in stores that accept mobile wallet where Debit Mastercard is accepted. Card/Virtual Card valid for up to 6 months; funds do not expire and may be available after the expiration date, fees may apply. Terms and conditions apply.


MTU Dedicated Internet Asset Only (DIA) Lumen

Service and some bandwidth may not be available in your area. Business customers only. CenturyLink may change, cancel or substitute offers and services, or vary them by service area at its sole discretion without notice. Listed bandwidths vary due to conditions outside of network control, including customer location, equipment, access through a wireless connection, and are not guaranteed. Additional terms, conditions and restrictions apply. ©2022 CenturyLink. All Rights Reserved.


Affordable Connectivity Program

Although our fiber service usually means 100% fiber-optic network to your location, in limited circumstances CenturyLink may need to deploy alternative technologies coupled with a non-fiber connection from a certain point (usually the curb) to your location in order to provide the advertised download speeds.

Customer speed experiences will vary, particularly when accessing the Internet wirelessly from various devices. Upload/download speeds are via a wired connection. Internet speeds are not guaranteed due to conditions outside of network control, including customer location, devices, equipment, and access through a wired or wireless connection; see centurylink.com/internetpolicy for more information.

 

Affordable Connectivity Program (“ACP”): ACP is a FCC benefit program that provides eligible residential customers with discounts on broadband internet service purchased from a participating wireline or wireless providers. ACP provides a discount of up to $30 per month for eligible households and up to $75 per month for those on qualifying Tribal lands. A household is eligible for ACP if the household income is at or below 200% of the Federal Poverty Guidelines or if a member of the household participates in certain federal assistance programs, such as the Supplemental Nutrition Assistance Program (SNAP), Medicaid, Federal Public Housing Assistance, Supplemental Security Income, the Veterans and Survivors Pension Benefit, Lifeline, or certain Tribal Programs. Customers must provide documentation of eligibility to enroll, and remain, in the program. The ACP discount is not transferable, and only one monthly service discount is permitted per household. Additional restrictions may apply.

ACP Internet Plan (“ACP Plan”): ACP Plan is available to ACP-qualifying households who purchase a new ACP Plan or migrate current CenturyLink internet service to the ACP Plan, apply their ACP discount to the ACP Plan, and maintain ACP and ACP Internet Plan eligibility. All prior discounts, plans, and pricing, including Price for Life offers, are void.  Customers lose ACP Plan if they change their plan, transfer their ACP benefit to another provider, or de-enroll from or are no longer eligible for ACP. Limited availability. Service in select locations only. Limited time offer. ACP Plan cannot be combined with other offers and other offers, pricing, discounts, and plans are void. WiFi Equipment: CenturyLink-provided leased WiFi equipment is included in the service and must be returned upon termination of service. Installation: Offer includes standard or technician installation at customer’s eligible location. Construction: For certain, new Internet installations, construction charges may apply (“Construction Charges”). For copper services, Construction Charges are from $150 to $300. However, in limited circumstances, the Constructions Charges may exceed these amounts. For fiber services, CenturyLink will absorb the first $1,500 of the Construction Charges; customer will be responsible for Construction Charges to the extent they exceed $1,500, usually no more than an additional $2,000. Customer will be contacted prior to install for approval to proceed with order if Construction Charges apply. Month to month (referred to as “no contract”) service means no term commitment and may be cancelled at any time without an early termination fee but customer must accept Internet Subscriber Agreement prior to using service (see centurylink.com/eula). Postpay: Service will begin with the next billing cycle after plan is activated. Prepayment: Service will begin on the date your order is completed and full payment is processed through your choice of debit card, credit card, or other prepay service available with your subscription. Each month following, a recurring e-commerce transaction for your service will be processed as service automatically renews monthly until cancelled by customer. CenturyLink may change, cancel, or substitute offers and services, or vary them by service area, at its sole discretion without notice. See centurylink.com/feesandtaxes for applicable taxes and fees. Secure WiFi: If your equipment includes the Secure WiFi feature, it should begin working within 72 hours of activating as long as you fully install it and leave it plugged in. Altering equipment settings may disable Secure WiFi, as will Internet connection issues. If you are unsure whether Secure WiFi is working, contact us. Additional restrictions apply.