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We are in the process of upgrading our network to fiber technology. This means retiring copper lines that provide DSL service in certain areas. Internet por fibra óptica brings higher speeds and greater reliability. For this reason, we are moving many CenturyLink customers to the new fiber network to provide the best quality and fastest internet speeds we have available in these areas.

 

If you’re in an affected location and need to schedule a technician appointment, please call 800-764-9504.

Una conexión de fibra significa mucho más que solo internet rápida. Es la tecnología de Internet que te brinda la capacidad de alimentar tu hogar de usuarios de alto ancho de banda con velocidad superrápida y confiable.

  • Transmites miles de películas en HD al mismo tiempo
  • Binge watch over Netflix, Hulu, and more
  • Disfruta de más velocidad en cada juego en línea

Ver más información sobre el rendimiento de la red.

Though the network is being upgraded from copper to fiber, you may be able to subscribe to equivalent internet and voice service at the same price, terms and conditions.

Or, you may choose to upgrade your internet service to a higher speed and learn about special offers that may be available to you. Por contáctanos para discutir.

If you have internet service with another provider, we can bundle your voice and internet service, which may give you better speeds and pricing. Ask a CenturyLink representative about bundled solutions. 

No, there is no charge for the installation appointment or your new fiber-ready modem.

If you currently subscribe to High-Speed Internet service from CenturyLink, the migration to fiber will require us to install new equipment at your location. We will run a fiber-optic line to your home and may need to drill a hole to properly install a fiber terminal or other equipment.

The installation will take about 3 to 4 hours. 

Yes, an adult 18 years or older must be present during installation.

If you have alarm monitoring, a fax machine or any other services not purchased from CenturyLink that rely on your phone line, please let a representative know so that you can continue to use these services.

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