Personalize incoming calls with Custom Ringing

How Custom Ringing works

Custom Ringing provides a second line to your main number, without needing to install additional equipment or wiring. Each of the numbers gets a different ring and can be heard from every phone in the house. You'll know who the call is for by the ring.

Useful information

• All calls will connect to the voicemail for the main number.
   

• Custom Ringing affects incoming calls only. When you dial out, your main phone number shows up on the recipient's caller ID.
   

• This calling feature does not affect the sound of your main number's ring tone.
   

• Callers dialing a custom number hear a normal ring.
   

• Depending where you live, there's a $5-$6 per month fee for the additional number. In some states, there is also a one-time setup fee of $6-$13.
   

• If Custom Ringing is purchased separately from your phone plan or bundle, you can find it on your bill in the CenturyLink Telephone Charges - Optional Services section. If you purchased it as part of a package, it is not separately itemized and is included as part of the larger package of services.
   

• With Custom Ringing, the call waiting tone is different for each custom number, so you'll know whether to interrupt your call.
   

• Custom Ringing is not compatible with many cordless phones. Check your owner's manual to confirm this feature works with your cordless phone.
   

• There's no charge to discontinue Custom Ringing.

To add or change the calling features on your account, contact us. We're here to help!