How to change your Premium WiFi network name and password

If you have pods that look like this and no WiFi service...

Learn how to update your Premium WiFi network name and password using the CenturyLink app.

Download the My CenturyLink app

Note for Windows 10 devices - Password requirement

If you have a device running on the Windows 10 operating system, your WiFi password cannot contain any apostrophes (') or quotation marks ("). If these characters are used in your current password, please remove them and save a new password in order to connect devices and see your WiFi pods in the app. 
 

This is only for Windows 10.

3 steps to change your Premium WiFi name or password

1. Go to the My Services screen from the menu at the bottom of the app, then scroll down the screen to find your list of WiFi networks. Tap on the network you want to change.

App "My Services" screen showing WiFi networks

2. From the WiFi Network screen, tap to Edit network.

App WiFi Networks screen showing button to edit network

3. On the Edit WiFi Network screen, enter the new network name and/or password, then tap Save.

App Edit WiFi Network screen showing network name and password fields and "save" button

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