Cómo hacer pagos adicionales con AutoPay

You can make payments in addition to your scheduled AutoPay payment. Learn how to make an additional payment on the website.

Make an extra payment on the website

Cuando sign in to the My CenturyLink website, you'll see your next AutoPay amount and date on the home page. There's also a button to Make Additional Payment. Click the button.

My CenturyLink home page showing button to make an additional payment

On the Make a payment page, you'll see your account balance, due date, and two payment options. 

 

The next step is to choose your payment method. Don't worry -- when you click one of the buttons for bank account or credit/debit card, you are not immediately making a payment. 

 

After you select your payment method, you'll be able to enter the payment amount and date before confirming. 

When to expect the extra payment will appear on your bill

The payment processes swings into gear on your billing date, which is the date the bill is issued and falls 2-3 weeks before your due date. An extra payment may fall when your automatic payment process is already underway for the current month. This means the extra payment will be applied toward your next month's bill.

 

Te damos un ejemplo. En este ejemplo, la factura del cliente se emitió el 1 de mayo. El cliente ha decidido pagar $3 adicionales por adelantado al pago programado regularmente el día 14 de mayo, pero, como el proceso automático de su pago ya estaba en marcha, el pago adicional no se aplicó en este mes. Para el mes siguiente, se sincronizan nuevamente sus cuentas y se refleja el pago de $3 hecho por adelantado. Como resultado de esto, el pago automático del mes de junio es $3 menos que lo habitual.

Fecha Pagos Monto adeudado
1 de mayo (Comienza el proceso de AutoPay) $30.00
10 de mayo Pago manual de $3 $27.00
14 de mayo Pago automático de $30 -$3.00
14 de junio Pago automático de $27 $27.00

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