You can view, save, and print your bill any time using the My CenturyLink website o la aplicación .
When you look at your billing statement on the website or app, you'll see basic information. To see your itemized statement with all the details, please download the PDF version.
After you ingresa a My CenturyLink, you'll see your current balance or next payment amount on your home screen, along with an option to view your bill, as pointed out with the arrow in the images below.
My CenturyLink home page for a customer who pays their bill manually each month.
My CenturyLink home page for a customer enrolled in AutoPay.
My CenturyLink home page for a customer with prepaid internet.
Click on the link to View Bill to go to the Billing page and see a list of your bills.
Click on any bill date to view the PDF version, which you can download and save to your device or print. The PDF will show all the itemized details of your bill, including payments.
How to see past bills
Puedes ver en línea las facturas emitidas en los últimos 12-18 meses, dependiendo de tu ubicación. Si necesitas ver una factura emitida antes de ese periodo, chatea con nosotros to request the bill you need.
You will see one of three things in the Billing section of the app home screen:
1. Total amount due and the due date
2. Total amount due and the date it will be paid by AutoPay
3. Amount due and next payment date and method
1) If your home screen shows a payment due date, you can make a payment, ver tu factura o inscríbete en AutoPay.
2) If you see an AutoPay payment date, you can view your bill or manage your AutoPay preferences.
3) If your home screen looks like this, you have a Prepaid account, and you can view your statements or manage your saved payment method.
Your payment history will show you pending and posted payments, with the date, total amount, bill amount, any convenience fee that was charged, the payment method, and a confirmation number.
You can see your payment history on the website or in the app.
¿Has cancelado o cambiado tu servicio de CenturyLink recientemente? Estas son las razones más comunes por las que tu factura no aparece cuando ingresas a tu cuenta.
Your bills are available online up to 18 months after canceling service.
Tu factura está vinculada a tu número de cuenta y algunas actividades de la cuenta pueden cambiar el número de tu cuenta.
Si se modificó tu número de cuenta, tendrás que agregar la cuenta nueva a My CenturyLink para poder ver y pagar tu factura.
More than one CenturyLink account?
If you have more than one CenturyLink account, each one will have a separate bill. You can select a different account by clicking on the arrow next to the current account at the top of your screen.
If there have been no changes on your account but you still aren't seeing your bill when you sign in, it may be due to system maintenance. Esto ocurre a menudo tarde en la noche o durante el fin de semana. Te pedimos disculpas por las molestias; vuelve a consultar después de 1-2 horas.
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