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CenturyLink modem setup

Setting up a new modem or new internet service from CenturyLink? Different CenturyLink modem and router models may require different steps to setup. Choose your type of modem below to read the instructions before completing installation.

Select the type of CenturyLink modem you have

Installation checklist

 Look for a working phone jack

You need a working phone jack in the area where you want to place your modem. If you do NOT have a phone jack, a technician will need to install one and then install your internet service. Please chat with us right away to request a "technician install", and we'll get you scheduled.

image of a wall phone jack

Your phone jack will look similar to this

 Download the CenturyLink app

My CenturyLink app logo

Download the CenturyLink app to manage your account and network.

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