How to restore your modem settings

The "Configuration Save" utility in your modem's user interface allows you to save and restore your custom modem settings. If you previously saved your settings in a file on your computer using this tool, here's how to restore those settings to your modem.

Note:  Your modem settings may appear slightly different from the images below, but the steps will be the same.

5.  Select Configuration Save in the left sidebar menu.

Configuration save

6.  Select Upload File.

Restore settings, step 6

7.  Select Choose File, then browse to the folder location on your computer where you previously saved the file.

Restore settings, step 7

 8.  Locate the backup file you saved earlier and select Open. (In the example image, the file is named "model#-Config-date")

Restore settings, step 8

9.  Select Apply. Wait 3-5 minutes for the modem's internet light to turn green, then open a browser and visit a webpage. If the internet light doesn't turn green, visit the modem lights guide for solutions.

Restore settings, step 9

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