Incorrect charge on your bill?

If you see a charge for a service or product that you think is incorrect, you can dispute the charge.

How to request a bill credit

Please contact us with any questions about your bill. Our agents will review your bill with you, and if there's an error, they can make the necessary changes or adjustments to resolve your concern. 

 

You have up to 90 days to dispute a charge on your bill.

Frequently questioned charges

There are a few types of charges that are often mistaken as being incorrect. In the case of some third-party charges, they may be unauthorized and can be disputed.

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